K-Pop sensation BTS are back from their brief touring hiatus and are returning to the states for a North American tour this year. Now, ahead of the tour, Ticketmaster shared some new rules for fans trying to score presale ticket next week.
Late last year, BTS’ management group, Big Hit Entertainment, announced a new ticket lottery system for mega fans who wanted to get the “best” seats on tour. In order to gain access to floor seats in the lottery, fans must purchase an official ARMY fan club membership. Then, they’ll be entered into a raffle to access a selected allotment of floor seats.
BTS’ Global Official Fanclub ARMY members will be able to purchase presale tickets next Wednesday, February 5, at 3p.m. In a tweet sent out early Wednesday morning, Ticketmaster shared some new rules, noting that fans should come to Ticketmaster early and sign in, only shop on one device, try not to buy tickets on the same WiFi network as another fan, and stay in one waiting room per show.
ATTN BTS ARMY! There’s been some confusion with upcoming on sales, so here’s what you need to know: pic.twitter.com/ObnfzZLcik
— Ticketmaster Fan Support (@TMFanSupport) January 30, 2020
“Using multiple devices or browsers for the same show will not increase your chances for tickets and may limit your ability to shop during presale,” Ticketmaster said.
Fans went into a frenzy – noting that everything that had learned about purchasing presale tickets on Ticketmaster is now false. Fans also pointed out that ARMY members will only be allowed to purchase presale tickets for the specific date they chose when registering for the lottery.
i really hate ticketmaster for adding all those new rules as if getting tickets wasn‘t hard enough already
— pauline⁷ (@versacebts) January 29, 2020
Hola @TMFanSupport may you please adress what’s going on with the @bts presale! Cuz u got ppl confused adress it clear and ASAP!!! What’s with the WiFi stuff and the dates we choose so many different posts are going around no one knows the truth #MapOfTheSoulTour #Ticketmaster
— Iya (@aiyaserendipity) January 31, 2020
hey to anyone trying to get tickets through ticketmaster for any of the bts presale dates, theres a discrepancy between what tm support is telling me and what it says online. MAKE SURE YOUR PREFERRED DATE IS THE ONE YOU WANT TO ENTER THE PRESALE RAFFLE FOR. pic.twitter.com/4MoJivzGyI
— nyoon (@dtnyoon) January 25, 2020
Ok no this IS NOT ok, ticketmaster i dont know what y’all are smoking up in there but y’all have LOST IT, so your telling me that you cant can’t connect more than 1 device to the same wifi or we’ll get get kicked out?!!? WHAT A JOKE
💀🤚🏿 pic.twitter.com/l7Rx8YoD2h— 𝓓𝓪𝓲𝓼𝔂⁷ #BlackSwan 🦢🖤 (@taebeingtaex) January 29, 2020
BTS Official Fanclub Army members can purchase presale tickets on February 5 with a code, followed by General Verified Fan Presale on February 6. Tickets will go on sale for the general public on February 7.
The boyband will be touring in support of Map of the Soul: 7, which is due February 21. The record will follow Korean-based albums Love Yourself: Tear from 2018 and 2016’s Wings. BTS also released the EP Map of the Soul: Persona last year, which shot to the top of the U.S. and Korean charts for tracks “Boy with Luv” and “Make It Right.”
See the full list of Map of the Soul Tour dates here.
Last Updated on January 31, 2020
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I registered as requested as a Verified fan Global membership, thought I SS the location and date for show I wanted…. of course I can’t find it now. Will the email that gets sent with code to enter the waiting room give the info on location and date…I am a senior Army and struggled with the registration process and now with ticket process. Thank you
Seems like the confusion is a result of people not being able to understand simple communication. All the complaints are about things that Ticket Master did not say in the message. For example, the message warns about using shared wifi – like at a restaurant or coffee shop. It does NOT say two ticket buyers can’t be on the same network. People are mad about not being able to find the code in their email, but the code hasn’t been sent yet, and it’s not coming by email. It doesn’t say you can’t buy tickets at multiple venues. It says you can’t log into the same waiting room twice. These are not new rules, not a change in rules. It’s just people who can’t understand the directions getting mad because they can’t understand the directions.
I agree, with you, completely! I registered for the General Verified Fan Presale, successfully. Moments later, I received an email telling me that the evening of 02/05/2020, I will receive another email confirming whether I’ve been verified and selected to participate in the presale. If I have been verified and selected, for presale, I’ll receive a text, with my personal access code. Ticketmaster is just taking the necessary precautions, to prevent bots from purchasing tickets, then reselling them at a ridiculously high price.
i am a verified army fan and got the code. Said 2 tickets limit but it wont even let me. I can only buy 1 ticket and go back to the queue again if need to purchase another ticket. this is insane! Im going with my daughter so i need to make sure we seat together. so frustrating. I guess i just have to wait for the general public sale then..