Taylor Swift’s The Eras tour in Rio de Janeiro took a tragic turn on Friday night as 23-year-old fan Ana Clara Benevides passed away after going into cardiac arrest, according to Consequence of Sound. Benevides had reportedly been at the Nilton Santos Olympic Stadium for over eight hours, in sweltering temperatures.

“I can’t believe I am writing these words, but it’s with a shattered heart that I say we lost a fan earlier tonight before my show,” Swift shared in an Instagram story.

She noted that she would be unable to speak about this on stage as she feels “overwhelmed by grief when I even try to talk about it.”

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Taylor Swift responded to the death of a fan in an Instagram story

Event organizer T4F released the following statement, which has been translated from Portuguese:

“It is with great sadness that we inform you of the passing of Ana Clara Benevides Machado, 23 years old.

Last night, Ana Clara felt unwell and was promptly attended to by the team of firefighters and paramedics, being taken to the medical center at the Nilton Santos Stadium for first aid protocol. Given the situation, the medical team chose to transfer her to Salgado Filho Hospital, where, after almost an hour of emergency care, she unfortunately died.

To the family and friends of Ana Clara Benevides

Our sincere condolences.”

Footage from the concert revealed Swift’s concern for the audience’s well-being, pausing multiple times to inquire about fans and their access to water. Over 1,000 individuals reportedly receive medical treatment for heat-related issues during the show. 

Attendees were unable to bring water bottles into the stadium despite record-breaking temperatures. This has sparked public outrage and raised questions about the adequacy of safety measures for large-scale events, prompting Brazilian authorities to take action.

According to Reuters, The Brazilian federal government mandated T4F to guarantee water availability at Swift’s concerts nationwide. In response, T4F has announced an improved action plan, emphasizing free water provisions at queues and stadium access points. Attendees are now permitted to bring sealed water cups, flexible plastic bottles, and sealed processed foods to enhance safety measures at all future concerts.

Benevides’ father, Weiny Machado, is seeking answers from concert organizers, demanding clarification on whether fans were prohibited from bringing water into the venue. Speaking to Brazilian newspaper Folha de S.Paulo, Weiny expressed his anguish, saying, “I want to know if it’s true that they are prohibited from bringing water and neglected to provide assistance.” Weiny continued to say, “She left home to fulfill a dream and came back dead.” As the family mourns the loss of their only daughter, questions loom over the circumstances that led to this incident.

Safety issues and concerns have been on the rise at concerts after multiple died and hundreds were injured at Travis Scott’s Astroworld Festival, shedding a light on the challenges faced by concert organizers to keep fans protected. 

 Swift made the decision to postpone one night of her Eras Tour in Rio due to what she described as “extreme temperatures.” In a note shared on her Instagram Story, she conveyed, “The safety and well-being of my fans, fellow performers, and crew has to and always will come first.” The rescheduled concert is set for Monday, November 20.

Following Monday’s show, Swift has three more upcoming gigs at Allianz Parque before she takes a break from The Eras Tour. The trek will pick-up again in Tokyo in February. For tickets to The Eras Tour, fans can visit MegaSeats (use code TICKETNEWS for 10% off), Stub Hub, or Ticket Club where members can receive a free membership with the code “TICKETNEWS.” 

A full list of Swift’s 2023 and 2024 dates can be found below: 

Taylor Swift The Eras Tour 2023

Monday, November 20 – Rio de Janeiro, BR | Estadio Nilton Santos  –  RESCHEDULED

Friday, November 24 – Sao Paulo, BR | Allianz Parque

Saturday, November 25 – Sao Paulo, BR | Allianz Parque

Sunday, November 26 – Sao Paulo, BR | Allianz Parque

Taylor Swift The Eras Tour 2024

Wednesday, February 7 – Tokyo, JP | Tokyo Dome

Thursday, February 8 – Tokyo, JP | Tokyo Dome

Friday, February 9 – Tokyo, JP | Tokyo Dome

Saturday, February 10 – Tokyo, JP | Tokyo Dome

Friday, February 16 – Melbourne, AUS | Melbourne Cricket Grounds

Saturday, February 17 – Melbourne, AUS | Melbourne Cricket Grounds

Friday, February 23 – Sydney, AUS | Accor Stadium

Saturday, February 24 – Sydney, AUS | Accor Stadium

Sunday, February 25 – Sydney, AUS | Accor Stadium

Saturday, March 2 – Singapore, SG | National Stadium

Sunday, March 3 – Singapore, SG | National Stadium

Monday, March 4 – Singapore, SG | National Stadium

Thursday, March 7 – Singapore, SG | National Stadium

Thursday, May 9 – Paris, FR | La Defense Arena

Friday, May 10 – Paris, FR | La Defense Arena

Saturday, May 11 – Paris, FR | La Defense Arena

Sunday, May 12 – Paris, FR | La Defense Arena

Friday, May 17 – Stockholm, SWE | Friends Arena

Saturday, May 18 – Stockholm, SWE | Friends Arena

Sunday, May 19 – Stockholm, SWE | Friends Arena

Friday, May 24 – Lisbon. POR | Estadio Da Luz

Saturday, May 25 – Lisbon. POR | Estadio Da Luz

Thursday, May 30 – Madrid, ESP | Estadio Santiago Bernabeu

Sunday, June 2 – Lyon, FR | Groupama Stadium

Monday, June 3 – Lyon, FR | Groupama Stadium

Friday, June 7 – Edinburgh, UK | BT Murrayfield Stadium

Saturday, June 8 – Edinburgh, UK | BT Murrayfield Stadium

Sunday, June 9 – Edinburgh, UK | BT Murrayfield Stadium

Thursday, June 13 – Liverpool, UK | Anfield Stadium

Friday, June 14 – Liverpool, UK | Anfield Stadium

Saturday, June 15 – Liverpool, UK | Anfield Stadium

Tuesday, June 18 – Cardiff, UK | Principality Stadium

Friday, June 21 – London, UK | Wembley Stadium

Saturday, June 22 – London, UK | Wembley Stadium

Sunday, June 23 – London, UK | Wembley Stadium

Friday, June 28 – Dublin, IRE | Aviva Stadium

Saturday, June 29 – Dublin, IRE | Aviva Stadium

Sunday, June 30 – Dublin, IRE | Aviva Stadium

Thursday, July 4 – Amsterdam, NED | Johan Cruijff Arena

Friday, July 5 – Amsterdam, NED | Johan Cruijff Arena

Saturday, July 6 – Amsterdam, NED | Johan Cruijff Arena

Tuesday, July 9 – Zurich, SWI | Stadion Letzigrund

Wednesday, July 10 – Zurich, SWI | Stadion Letzigrund

Saturday, July 13 – Milan, IT | San Siro Stadium

Sunday, July 14 – Milan, IT | San Siro Stadium

Wednesday, July 17– Gelsenkirchen, GER | Veltins-Arena

Thursday, July 18– Gelsenkirchen, GER | Veltins-Arena

Friday, July 19– Gelsenkirchen, GER | Veltins-Arena

Tuesday, July 23 – Hamburg, GER | Volksparkstadion

Wednesday, July 24 – Hamburg, GER | Volksparkstadion

Saturday, July 27 – Munich, GER | Olympiastadion

Sunday, July 28 – Munich, GER | Olympiastadion

Thursday, August 1 – Warsaw, POL | PGE Narodowy

Friday, August 2 – Warsaw, POL | PGE Narodowy

Saturday, August 3 – Warsaw, POL | PGE Narodowy

Thursday, August 8 – Vienna, AUS | Ernst-Happel-Stadion

Friday, August 9 – Vienna, AUS | Ernst-Happel-Stadion

Saturday, August 10 – Vienna, AUS | Ernst-Happel-Stadion

Thursday, August 15 – London, UK | Wembley Stadium

Friday, August 16 – London, UK | Wembley Stadium

Saturday, August 17 – London, UK | Wembley Stadium

Monday, August 19  – London, UK | Wembley Stadium

Tuesday, August 20  – London, UK | Wembley Stadium

Friday, October 18 – Miami, FL | Hard Rock Stadium

Saturday, October 19 – Miami, FL | Hard Rock Stadium

Sunday, October 20 – Miami, FL | Hard Rock Stadium

Friday, October 25 – New Orleans, LA | Caesars Superdome

Saturday, October 26 – New Orleans, LA | Caesars Superdome

Sunday, October 27 – New Orleans, LA | Caesars Superdome

Friday, November 1 – Indianapolis, IN | Lucas Oil Stadium

Saturday, November 2 – Indianapolis, IN | Lucas Oil Stadium

Sunday, November 3 – Indianapolis, IN | Lucas Oil Stadium

Thursday, November 14 – Toronto, ON | Rogers Centre

Friday, November 15 – Toronto, ON | Rogers Centre

Saturday, November 16 – Toronto, ON | Rogers Centre

Thursday, November 21 – Toronto, ON | Rogers Centre

Friday, November 22 – Toronto, ON | Rogers Centre

Saturday, November 23 – Toronto, ON | Rogers Centre

Friday, December 6 – Vancouver, BC | BC Place

Saturday, December 7 – Vancouver, BC | BC Place

Sunday, December 8 – Vancouver, BC | BC Place