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What does 2018 Hold for the Secondary Ticket Market? More Voices Chime In
by David Wakeman, Special to TicketNews I posted a piece with predictions for the secondary ticket market in 2018, but I have more predictions…so I need to do a part 2. Again, I asked people in the ticket industry…what is the biggest challenge and biggest opportunity in growing the industry in... Read more
There’s an Entire Digital World Out There – Time for Ticketing to Embrace it
by Mike Guiffre, Special to TicketNews While booking a flight last month for a quick trip back to Pittsburgh for my mom’s birthday party I immediately went to www.expedia.com. Even after moving to Dallas a few years back and going all in on DFW based American Airlines including racking... Read more
What’s 2018 Hold for the Secondary Market? Ticket Brokers Weigh In
by Dave Wakeman, Special to Ticket News As we head into 2018, I reached out to a bunch of brokers and prominent thought leaders on tickets and the secondary market for their opinions on what would be the big challenges and opportunities for the industry in the new year.... Read more
Opinion: Live Entertainment’s Demand Dilemma
by Charles Kaufman – Special to TicketNews I recently sold some tickets to Dead & Company at Madison Square Garden: Section 106, Row 1- terrific seats; did it for a friend of mine who had two pairs of tickets and wanted to part with one of them. I listed the tickets for $235... Read more
What Does the NFL’s Ticketing “Open Market” Mean for Consumers
by Brian Berry, Special to TicketNews When the NFL announced this past month it was renewing its Ticketmaster agreement this news came with a twist as it relates to the secondary market and NFL ticket resale starting in 2018. The NFL stated that an open market will be the... Read more
Opinion: Unraveling Ticketmaster’s “Fan Friendly” Facade
by Silence Dogood, Special to Ticket News Do as I say. Don’t do as I do. If you were paying attention, there was a recent legislative round table in Albany, New York regarding ticket resale. In the room were representatives from several venues around the state, a few people on... Read more
Monopoly Is Not A Game When It Comes To Tickets
by Gary Adler, Special to TicketNews It is beyond dispute that the ticket resale market is growing at an enormous rate. So much so that Live Nation/Ticketmaster has targeted it as a strategic growth market. The secondary market has thrived because legitimate ticket resellers and marketplaces provide great customer... Read more
Opinion: Legislation Against Resale Causes More Problems Than It Solves
by Marni Soupcoff This post originally appeared on CBC.ca’s opinion section. In a recent interview with the Toronto Star, Ontario New Democrat MPP Jennifer French articulated the attitude that spawned new Ontario anti-resale legislation banning ticket bots: “Ontarians want fair and affordable access to entertainment,” she said, “so the... Read more
There are Millions of Seats to Fill. Ticket Brokers Help Fill Them
by Gary Adler, Special to TicketNews In the multi-billion dollar ticket market the competition is fierce. Live events engender consumer passion that is rarely matched in other industries, especially for hot events. However, the reality is not every game or concert tour is a blockbuster where demand outweighs supply... Read more
Reducing Customer Friction is a Must
by Mike Guiffre, Special to Ticket News How difficult do you think it is in 2017 to keep customers? Better yet how difficult is it to increase revenue and renewals from your current customer base? As it turns out it’s not that difficult at all. If you are paying attention. Per Groove... Read more