Tickets to more than 40 of Miley Cyrus’s concerts that went on sale yesterday are still available for purchase from Ticketmaster and ComcastTix. Only one show, Cyrus’s first show in Newark, NJ on November 7, was completely sold out. This morning, lower-level seats were available from Ticketmaster and ComcastTix for Cyrus’s performances in Boston, MA on November 9 and in Portland, OR on September 14, respectively. (Refer to the accompanying screenshots below.)
In 2007, Cyrus’s concerts sold out immediately and her tickets appeared on several secondary market sites for resale, such as StubHub and TicketNetwork. Cyrus introduced paperless ticketing in an effort to give more fans an opportunity to purchase tickets to her shows. A few industry experts think this strategy backfired.
StubHub spokesperson Sean Pate told TicketNews that “less that 18 months ago Miley Cyrus was the hottest live touring act in America. She continues to be a rising star in the music world. However it seems based on the early returns of onsales that paperless only ticketing policy for this tour has only served as a deterrent for her fans.”
Don Vaccaro, CEO of TicketNetwork, told TicketNews that “consumers stayed away from paperless tickets in part because of convenience and logistic issues.” Vaccaro added that “Frontline management’s marriage to Ticketmaster may have cost Miley dearly. It appears as Miley’s managers made a decision to benefit TicketMaster while sacrificing Miley. This could be a career ending situation for Miley’s singing career.”
Standard ticket purchases for Last week, TicketNews reported that Miley Cyrus was scalping her own tickets through the site ILoveAllAccess.com, which could be another reason why her tickets sales turned to deadwood. Vaccaro said that “the public felt betrayed. First, Miley claimed that paperless ticketing would stop scalping; then the public found out that ILoveAllAccess.com was selling $79 tickets in a package for $295.”
A solo tour without the Disney name behind her might be another explanation for Cyrus’s lack of success this time. “Without the Hannah Montana Brand and the Jonas Brothers (who were on the first tour) it appears as if Miley doesn’t have a fan base as large as event producers predicted,” Vaccaro added.
Industry experts are now left to question the future of FrontLine, Cyrus’s management company. Vaccaro asked: “With Steven Tyler of Aerosmith leaving FrontLine, will other artists follow?”
Jeff Frasco, Miley Cyrus’s agent at the Creative Artist Agency in Beverly Hills, CA, did not respond to requests for comment.
Miley Cyrus tickets still available from Ticketmaster. Screenshot taken June 14, 2009.
Miley Cyrus tickets still available from ComcastTix. Screenshot taken June 14, 2009.
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my gosh- the ignorance on this website is so annoying – ticket scalpers whining and crying when the rules hurt them – we have complete idiots who don’t understand how a free market works -first PEAR JAM – pearl jam is the most fan friendly band and anti -scalping band out thier – pearl jam holds all the best seats for fan club only – you buy tickets in advance and GET THEM AT WILL CALL THE DAY OF THE SHOW WITHOUT THE ADVANCE NOTICE OF SEAT LOCATIONS AND ARE DISTRIBUTED BY SENIORITY IN THE FAN CLUB- if you were the first person who ever joined the fan club you are in front row every fricken show- i am in the fan club and its a pain in the ass waiting for the tickets at some point earlier in the day for a concert that night – so the only tickets that get on stubhub for floor are people conected with the venue, promoters ,sponsers etc.. – the system works because the fans are older and are committed to going – – now miley cirus- the paperless tickets for a whole venue is beyond insane for the consumer, never being able to transfer the ticket from the person on the credit card is completely fan unfriendly especially with a concert mainly attented by kids without credit cards is a joke- having to make an adult commit to an event 5 months in advance and if dad has to go out out of town then they have to eat all 4 tickets they bougt – what about the summer all day long festivals – what if only 3 members in your group want to get to the venue at 2 pm and watch bands all day but the 4th can’t make it until 6 p.m. since your whole party isnt thier no one can get in until they all show up – hopefully this will limit the paperless thing
Read the comment made by your colleague, and then ask yourself why you’re so despised by fans:
“Premium seats all went to the brokers and are selling for big money on Ebay and Ticket Network.
Fans decided not to buy lower than premium seats and have to deal with paperless tickets.”
Listen to yourselves…”all” of the premium seats went to the brokers, and the fans were left with nothing. That’s precisely what’s wrong with this business. You sit high atop your pedestals, perpetually play the victims, and act as though you’re doing society a favor by buying good tickets, and re-selling them for “big money”. All you’re doing is denying the fans access to good tickets…just as your buddy explicitly stated in the above comment. Now a 12 year-old, die-hard fan will either miss the show, or sit in a bad seat, simply because her parents can’t afford the prices you’re charging, but could have afforded the prices at face value. Nice job, guys. Society is so very fortunate to have you looking out for the fans.
I think that if Miley’s folks hide and have no comment answers they deserver what they get. Just like ticketbrokers got for years
If Ticketmaster moves forward with excluding ticket brokers with the paperless ticketing scheme they are not going to sell out any shows. The venues and performers will balk at this tactic and things will go back to usual. Another example of ticketmaster’s greed got ahead of them again.
Paperless Tickets = EPIC FAIL
Nuff said.
In all seriousness, while paperless ticketing may appear to be a good idea to the untrained eye, it is a long way from being a success. This is simply a case of an idea being exposed way too soon due to pressure from biased parties that know very little about the business. Hopefully, paperless ticketing will go back to the drawing board and the rest of us can get back to work.
Look I know what you are trying to do but I know you need to get your facts straight. I can name over 15 shows that are completely sold out, no singles left even. Quit bsing everyone like you guys sometimes do. You should into pearl jams actions for the Chicago shows. Anyone seen a floor seat? They didn’t release any of them. What’s up with that?
Which tours from this page are sold out?
http://www.ticketmaster.com/search?tm_link=tm_homeA_header_search&q=miley+cyrus+&search.x=27&search.y=24
first off, the packages on iloveaccess have added value with merch and special access
second, they have been using some sort of paperless ticketing in the uk for atleast a year. it’s not some ploy, it’s a new delivery system. people are less likely to lose their credit card then tickets.
personally i think miley is just overexposed, like all of the disney brands. it’s impossible to keep up that level of sales for such a pointedly marketed brand. the kids are growing and fickle.
you can’t win if you stop scalpers, and you can’t win if you leave it how it was. no matter how tickets were delivered for thi tour, ticketmaster was going to be raked over the coals. it’s just too easy to blame ticketmaster.
There are almost never any Pearl Jam tickets because they control a vast majority of tickets to all of their shows and sell them through their fan club. Since they are only playing a limited number of US shows this year, there is higher demand through their fan club. This is a strategy that they have used for a long time. So the comparison to Miley Cyrus is not appropriate.
The Miley Cyrus example is more atuned to when the popularity of any of the boy bands began to fade. Combine that with a restrictive ticket policy and that is what you are seeing with her tour.
Does anyone out there NOT get it?
People more & more are unable to afford internet services and computers.
We are on the slow, slippery slop to nowhere and this is just ONE Canary in a Coal Mine.
EVERYTHING out there is becoming less & less affordable to the middle class.
Agreed on the bias fact reporting… I tried repeatedly to get two seats for the Miley Boston concert today… no luck. Only single seats are left. True, the concert is not technically ‘sold out’, but to the 99% of the population that don’t go to concerts alone, it is sold it.
Ummm… have you been to a broker site? EVERYONE has tickets for the shows!
Paperless hasn’t stopped brokers, and the truth will ultimately be revealed on the nights of the shows. It is going to be a MESS. TM will spin it like everything will be flawless, but all I anticipate is logjams and BS. I will be at my local venue to personally watch paperless ticketing fail.
And on the subject of “bottom feeding scalpers”….
I have yet to find a proper response to this question:
How are ticket brokers different from:
– Stock Brokers
– Real Estate Agents
– Car Salesmen
– ANY RETAIL STORE
– ANY RETAIL WEBSITE
– Drug Dealers
– Pimps
– Pharmacies
– Lemonade Stands
– Garage Sales
We all re-sell items above (or below) their original value based on supply and demand. It’s real simple. I have never and will never see the difference.
Premium seats all went to the brokers and are selling for big money on Ebay and Ticket Network.
Fans decided not to buy lower than premium seats and have to deal with paperless tickets.
End result.
Brokers make more money, due to higher premiums.
Artist gets less money because sub-prime shows don’t sell outs.
Fans still don’t get the seats they want.
LOL
I sold tickets to a friend, despite the fact that BETTER tickets were still available, but only available as will call.
“I want to have my tickets”.
So, someone chose to pay MORE for LESSER seats, just to have the physical tickets in their hand.
If you think people are complaining about this now just wait! Anyone else notice that these shows are all during the school year? Think about how much fans are going to complain when their kid ends up with a ball game or a school play/function on the same day as the concert they just bought tickets for. Now, fans can’t even resell their own tickets for face value and are going to be out $300 with no way to get it back.
Yes, I totally don’t see a difference here. Thanks so much for pointing this out regarding ticket brokers. They do business just like everyone else, they buy and resell products, in this case, tickets. Whoever you are, you are awesome for making this clear to us average people about ticket brokers.
This is exacty what she wanted to happen. The scalpers laid off and fans are now able to get tickets. Sure, there are still some tickets on ebay and other places but there are many scalpers who are not willing to get a 3’rd ticket to walk people in so they don’t bother. Now tickets are left for the real fans.
Scalpers make their own market by buying all the tickets and reselling them. If I was to go out and buy all of something and then resell that item at a 200% markup, I would not want anything to stop that either. If the scalpers didn’t buy as many tickets as they possibly could then the general public would be able to get them directly from Ticketmaster. Everyone always crys about paying $10 or $15 service charge but no one minds paying $500.00 for a $50.00 ticket that they could have gotten at face value if the scalper wouldn’t have bought it.
You can’t tell me that this is going to stop a fan from going to the show. I have NEVER heard a fan say “I don’t like your ticket delivery method so I am not going to go to your show”! Your idiots. If your a fan of a artist or band, anything to stop the bottom feeding scalpers from getting their hands on the tickets is a bonus.
Wow Crystal, you’ve really outdone yourself with this article. You and Don really put together some great information here. Maybe you should talk to consumers before reporting how they feel. I’m sure most are happy to have paid face value instead of getting raped by brokers.
3 Qualifications for being a ticketnews writer:
1) Have no insight into ticketing industry
2) Buy into Al’s and Don’s BS
3) Never speak to consumers
If you think that paperless tickets has detered brokers then consider that the majority of super premium seats are gone and tickets are now going for $1000+ a piece on TicketNetwork. Last year they were going for $300-400.
Then don’t buy the package moron! Let parents who want to spend that kind of cash on their kids do so. Please refrain from adding such ignorant comments.
I got TONS of calls during the last Miley tour and this current Jonas brothers tour with the same question.
“Can I exchange these good seats and get money”
Many of those calls from kids who I had to ask to speak to their parents.
I bought hundreds of tickets from fans, exchanged for worse seats, marked up the better tickets and sold them. Over 50% of my inventory on that tour came from those seats and I have already gotten the same calls for this tour, but I had to say no, because of the special circumstances.
The second myth in your post is that this is done “at the expense of MOST of the fans”.
Actually, the vast majority of tickets go to the fans. The most brokers will get in any show is about 25% of the tickets and that is an overbought show.
Fans get most of the tickets to any show. Brokers (of which there is actually about 4000 total) individually don’t get that much. However, it looks like a lot when you take the 25% of them that do get seats and present it as a giant list. People go to ticketplus.com and see 2000 tickets and think “how did THIS GUY get 2000 tickets” not realzing that the combined inventory of 500->1000 brokers.
Anyway, who is crying? This tour has been a big boon so far. Premium seats are selling for far more than the last tour and now Miley screwed herself out of money by making the whole tour paperless… crappy markets didn’t even come close to selling out and even good markets aren’t selling out; however, we are making more money this time than last time, because their silly delivery method forced us to be more selective.
The profit margins are higher on paperless tickets.
I am really disappointed in the slant of this coverage. It appears that TicketNews is just as biased as Fox News. A show not selling out in 5 minutes does not mean it “bombed” in any way that counts. Virtually every one of these shows is so well sold now that they will obviously sell the rest of their tickets. That it’s a totally new process that some people are uncomfortable dealing with needs to be taken into account, too. I doubt this will be the ultimate solution as it eliminates the option of the over-the-counter, no service charge purchase. And if promoters and acts continue to pile on service charge after service charge on top of the basic system convenience fees, it will then become a real dis-incentive to buyers.
That might be the worst retort I’ve ever heard. Of course brokers are only grabbing 25% of the inventory…that’s all they’re in the market to move! The other 75% doesn’t carry margins that are material enough for those brokers to bother with. How many of you are making huge efforts to sell the upper 2 levels of an arena? Or the PL3 or lawns of amp shows? Aren’t those the other 50-75% of the tickets you’re referring to? And here’s the reality…that 25% of the inventory typically represents the precise locations that 90+% of the true fans are interested in obtaining. So again…your efforts are at the expense of MOST of the fans. Try being a bit more realistic with your math.
And speaking of bad math, you can collectively paint it however you wish, but the reality of the situation is that the secondary market is holding a very small fraction of the Miley tickets compared to all other tours – likely near 15-20%. Just because the prices of those 15-20% of the tickets are higher doesn’t mean that Miley/TM’s effort has backfired, now benefiting the brokers. Wouldn’t you rather have 50,000 tickets at an average of $250 versus 10,000 tickets at an average of $750? Again, you may want to check your math on your assertions. I don’t (and frankly, neither do your other broker buddies) see any boon. Only anger, lashing out, and attempts to paint reality in a different light.
I agree. We make (or lose) money on an arbitrage situation. But, here is the bottom line. If an arena has 10,000 seats and on the day of the show 10,000 seats are filled with fans, than 10,000 seats are filled with fans. You speak of “breaking a kids heart” but what you are really saying is you are breaking the heart of a kid with less money and not breaking the heart of a kid with more money (or vice versa). The bottom line is a finite number of tickets exist. I am not judging the fairness of this, but the bottom line is one way or another someone (Rich Johnny or Poor Johnny) gets their little heart broken. Fortunately or unfortunately, in America people with less money get their heart broken more often. Welcome to the world. Now pass some laws to lower the price of a Ferrari so I can afford it and my heart will be whole.
By the way, while you are at it can you make available to me AT FACE VALUE all the tickets (or even a quarter) which insiders such as Ticketmaster Execs, Ticketmaster Employees, Disney Employees, Live Nation, AEG GRoup, Talent Agencies, Sponsors, Venue sponsors and Management Groups get at FACE VALUE. I promise I wont scalp them and will sell them for my cost plus 5% to those less fortunate without inside access
Brad Schy
Musical Chairs Ticket Service
write you are. There point of view is write on the money.
I bought a pizza from Pizza Hut the other day. It cost them $3 to make it, but they wouldn’t sell it to me for that price! those scumbags! They marked it up 400% to $12. How terrible! But you know what, I paid it because I can’t make pizza that good myself and don’t have the time to try. But some people can make pizza that good themselves so they have no need for Pizza hut.
Ticket Brokers offer the exact same service. Some people don’t have the time or knowledge to be able to buy good tickets on their own. So they turn to a professional. Someone who knows how, when, and where to buy tickets because it’s all they do. And those people are more then happy to pay that person in exchange for their time and knowledge. But does everyone need a broker’s help. NO! But just because you don’t want a brokers help doesn’t mean that no one does. So shut the hell up all ready. No one elected you to speak on their behalf. If you can’t figure out how to get tickets to any show for face value or less you’re either completely internet stupid or it’s not worth your time to look. The 2nd group is the group that brokers cater to. you never hear those people complaining, they’re grateful. it’s always the people in the 1st group that complain because they’re too stupid or too lazy to look around for a good deal.
Do a search on ebay for Miley tickets. As of a minute ago there were only 999 listings for her entire tour. Divide that by 45 shows and you get an average of just 22 listings per show. multipy that times the max amount of tickets of 4, and it’s only an average of 88 tickets available per show. For Hannah Montana there was easily 2,000 tickets on ebay for any of her shows and upwards of 5,000 for the big cities. But those damn brokers still managed to get “All the premium seats” again this time around.
The fact is that only brokers with local offices close to each venue were able to purchase tickets. Since there’s less competition between brokers due to drastically reduced listings, those tickets will sell for high prices because those that did not get tickets when they went onsale don’t have much to choose from.
Lets face the facts. The main reason that things got out of control last time is that Miley’s own fans were taking advantage of her popularity. Reselling their own tickets, or trading down for lesser seats. So Miley was paying her fans to come see her.
Miley did all brokers a huge favor by making this tour paperless. She left good profits for the local broker. Made it easy for local brokers to pick up good seats by reducing the # of people searching each show, and saved the out of town brokers from what surley would have been a blood bath of markdowns as these shows approached with little demand from fans and brokers being overbought hoping that the Hannah machine would repeat itself. If this show had been sold as normal, for any given show you could have picked up a 4 pack of tickets from a broker for $20 the week before the show. At the same time she’s also likely prevented any artist from trying an entire paperless tour again due to the much weaker then anticipated sales at most venues.
So I say Thank you Miley for saving that headache!
90% of the fans want the best 25% of the seats. Even if ticket brokers didn’t buy any tickets you’d still have 65% of the fans complaining that they couldn’t get good seats. Then the fans that did get the best seats would sell them to other fans for big profits and buy lesser seats and brokers would still get blamed even if they didn’t buy any tickets. Because as we know, 100% of the tickets that are resold are sold by brokers.
The 25% is for the hottest shows, where ANY ticket makes money. Obviously, you have no experience reselling tickets or you wouldn’t say something as stupid as “How many of you are making huge efforts to sell the upper 2 levels of an arena? Or the PL3 or lawns of amp shows?” considering that is where the most profit has been this year.
The rest of your post doesn’t make enough sense to really comment on, because you don’t consider the cost of tickets in your thinking.
Run out, get a business degree and get back to us when you have a chance.
In response to the comments below.
first off, the packages on iloveaccess have added value with merch and special access
Certainly, the packages have added value (so does a pen or a coupon book. Florida brokers used to give those away to get around the old Florida Laws). If it had “true SUBSTANTIAL value” they could sell the merchandise and “special access” seperately. The true value is in the ticket location. Is the $220 difference in the ticket location or the merchandise and special access? If it is in the merchandise and special access than charge the higher price for poorer ticket locations and add this merchendise and special access. Call a spade a spade. Miley is scalping her own tickets trying to pull off the “Emperor wears no clothes trick.”
This guy is on serious drugs if he thinks people are more likely to lose tickets than their credit card. People can leave their tickets at home in a safe place (obviously some knuckleheads dont) or leave them on their computer and print them later. Most people carry their credit cards in their wallets and use them often. Way more likely to lost one’s wallet, purse etc. which they carry around all the time.
This guy should be hired to answer phones at Ticketmaster for the amount of logic he uses.
second, they have been using some sort of paperless ticketing in the uk for atleast a year. it’s not some ploy, it’s a new delivery system. people are less likely to lose their credit card then tickets
Based on this writers logic, perhaps the scalpers should buy up all the GM and Dodge cars, hide the inventory and only sell a very limited number. Scalpers would make trillions!! Scalpers DO NOT make their own market.
This site is kind of like Fox News, which is the only non-left-wing news agency, but not nearly as horribly biased as CNN who hasn’t printed a neutral unbiased story since inception. PBS is the only news source that really tries to stay unbiased.
I think it’s great that Ticketmaster, the 10,000 pound gorilla is being kept in line and scrutinized. Also great that brokers are forced to behave or face the press.
This site arms the public with information, and that’s a good thing.
THANK YOU and Amen! FINALLY! Someone gets it!!! We don’t always make money in our brokerings. We lose money too! Supply and demand runs the market, not so-called scalpers or brokers.
Forget the scalper/broker thing for a moment. If tickets are “paperless”, how the hell can you give them away as raffle prizes, gifts, or to a cousin or neighbour ??? Do YOU have to accompany them to the venue ??
For all the high n mighties decrying that the scalpers are “getting whats coming”, lets demand that the food in the venues is sold at dealer cost, that new cars are sold for EXACTLY the same amt. as what they are made for, and that a ’57 Chevy cannot be resold on e-bay or craiglist or in the local classifieds for ONE CENT more than what it went for IN 1957 !!!
You are dealing with a group of people who believe they have a right to the best seats in the house and the only thing standing in their way are “scalpers”.
Forget the fact that artists often slurp up all those seats and sell them as “value added” packages.
Forget the fact that the fans who manage to get those seats more often than not end up selling them and getting lesser seats.
Forget the fact that when you enact paperless tickets, you wind up with less overall tickets being sold AND higher prices for the premium seats.
Forget all of it… This group equates concert tickets to medication and believes that buying it and reselling it for a profit is taking away life from someone else.
Tickets remain the only luxury item that people don’t understand paying more for.
Let’s get real here people. The reason you guys are so upset about this is you don’t have the guts to risk your money in the stock market, ticket industry or similar, take your pick. The day trader risks money every time he walks through his office door. Or maybe the stay at home mom risks her hard earn money when she e-trades for a morning. Nobody gets upset at her when she buys bottomed out stock from one person and sells it to another for a quick profit. Instead of yelling at her they use her as a model for the “American Dream”. But if I look at it from all of yours perspective she took advantage of person that was down on their luck and wanted out while there was still something left to sell. Shame on her you would say, taking advantage of someone like that. All of you with that type of mentality are the canker sore of the American Dream.
Replace every reference to Miley/Hannah Montana and insert your name into the sentence. That is a more likely situation. Good luck to everyone, we will need it, an over-correction is coming to the marketplace. It will survive though so relax. Only the stupid will be lost, the smart will find a way to make it work, like always.
These shows were expected to sell out in minutes.
They didn’t.
They bombed.
It only changed what inventory they would buy.
Check out the websites, there are PLENTY of tickets for these concerts available.
It just resulted in Miley making less money on the show, because the brokers didn’t buy the less than premium inventory.
I’ve attended a paperless show, AC/DC and got right in without a problem. Yes paperless tickets will have some issues, scalpers will hate them, but it is a START to STOP them. As a fan of Aerosmith, AC/DC and other bands I will say this about Miley, she puts on a great show, her music is very original, she has a TON of talent, way more than that absolutely NO TALENT Britney Spears, and so many other kids today. Miley will be around with or without Disney for as long as she wants to be because she has all the money in the world right now to be honest. Remember Hillary Duff, that girl came out on stage, sang her songs and left, that was it, Miley puts on a GREAT show, pure entertainment and she deserves alot of credit for that.
Paperless tickets is not the answer but it is an attempt to get the tickets in the fans hands, it is evolving and ever changing.
Miley’s 15 minutes are almost up….zero vocal talent, less than Paula Abdul, and that’s really sad. Oh, and she can’t dance either.
Total Disney fabrication. The poster child for a manufactured pop star. Since you haven’t figured it out, I will tell you. Hannah Montana is not real. And neither is Miley Cyrus.
Start the countdown, and Miley, please manage your money wisely because it’s about to stop coming in.
I have bought many tickets from brokers and have had no problem. I look at it this way. I the consumer make the decisions on what I can and can’t afford to go to as far as entertainment, the house I live in and the car I drive. Not everyone is going to sit in the front row and not everyone is going to drive a Ferrari. How many chevy’s you see out driving around and how many Ferrari’s? Supply and Demand
You’re right, Mike…this country is just overflowing with little 12 year-old entrepreneurs. Come on, man…is that really the best counter argument you could come up with? Why is it so hard for you people to simply admit what you do? I’m not arguing that it’s illegal, I’m not arguing that it’s not rightfully capitalistic, and I’m not arguing that it’s anti-American. What I’m saying is simply this: due to the fact that 200-300 (if not more) brokers typically log-in during a major on-sale (some with elaborate “cheating” methods – i.e. hundreds of employees logging on at once, bots, etc. – and others just logging in on their own), you’re blocking fans from accessing tickets. Period. There’s no sugar coating or dancing around that fact. In some cases, that doesn’t bother me, because the artist in question may have a fan-base that can afford to purchase your newly acquired tickets at a premium. But in the case of Miley, or Jonas, all you’re doing is breaking a kid’s heart – again, just so that you can go make $100 on the ticket. And please don’t give me this crap of “well if weren’t around, the rich parents wouldn’t have anywhere to go to get little Johnny his tickets”. If you balance the population of rich parents against those parents who can barely afford the tickets at face value, you’re easily talking about less than 1% of the population (especially in this economy). So suck it up, stop crying, stop playing the victim, and simply acknowledge the position you’ve taken in life. You make money on an arbitrage opportunity, but always at the expense of MOST of the fans. Period.
Depends on how you define sold out. Definitely both NJ shows, Hartford only has rear view seats, Boston might have a couple of singles left. Those are the only ones I had a chance to check this morning. This article is a little over the top about it being a bomb. They might as well have said that Springsteens last tour was a bomb because he only completely sold out East Coast dates. Tickets were still left in San Diego, Portland and Arizona just off the top of my head for that tour. Dont get me wrong I really do enjoy the articles on this site, but sometimes they can be a little be over the top with their reporting
What do you think is going to happen when these guys with their new shiny bullet proof and customer proof system crashes 1 hour before show time and they can’t get it back up with 20,000 people waiting eagerly to enter with only a credit card in their hand. Now that’s going to be a laugh that will last a decade – (Remember how useless Ticket Master’s website was back in 97 on onsale day)
Hey I know maybe you guys can go get a job with that Shaun CEO guy from TM who thought it was a good idea to buy Ticketsnow.
this has law suit written all over it if someone gets hurt
When was the last time you went to an arena show (not in the round) with a 20k cap?
Yea i think you mean all the premium seats that are made available to the public. Look at bruce springsteen he might be facing legal issues by only letting 10% of the best tickets to the public
http://www.nj.com/news/index.ssf/2009/06/springsteen_withheld_best_tick.html
16,000 cap and 4,000 credit card swipers
the reason miley cyrus’s tickets are not selling out this time is because her fanbase–tweens girls–are growing up and getting a clue as to how untalented she is. She can’t sing,or act for that matter, the Disney Machine and Hannah Montana are not on this tour, her 15 minutes will be over soon, most people over the age of 12 can’t stand her and know how untalented she is. my daughter, and her friends and cousins, who all range in age from 9-12, none of then like her anymore, little girls are very fickle.
When Miley went on tour in 07, all her tickers sold out because scalpers were scooping them up for profit. Now, only fans are who actually plan on going are buying them. Add in a very hard economy, and you have a recipe for a show that cannot quite sell out like the previous tour.
You can spin it however you like. The hassles of paperless tickets is a HASSLE. And not having brokers, who have millions of clients, to help sell them was just DUMB. I doubt another artist will make this MISTAKE again. Don’t bite the hand that feeds ya – the broker.
Btw, I doubt the lawmakers will bite the hand that fees them now. i.e. taxes on brokers profit.
This is for all of you out there that complain about ticket brokers!
Let’s take a look at the largest company in the U.S. Wal-mart. Walmart buys all kinds of merchandise and sells it to you for more then they paid for it. But what happens when there’s no demand for a particular item? It goes on clearance and they sell it for less then they paid and someone walks away with a good deal. If there’s no demand then there’s no profit to be made.
Any brokers out there that have never sold tickets for less then they paid for them? If you don’t want to pay more then face value don’t! just wait til the last week before the show. Who says that you have to go to stubhub or ebay the very same day that tickets go onsale to buy tickets when the show is 4 months away. If you’re paying more then face value for 99% of all events it’s because you’re too damn impatient to wait and look for a good deal. They are always out there, try looking!
and for the 1% of shows that you can’t find anything under face value, i.e. Hannah Montana last time around, you only need look in a mirror. If you didn’t let your kids control you, the demand never would have risen so high. But you let your kid whine and complain about wanting to go so you buy tickets at whatever price you have to to shut them up. Try teaching them some self control and respect for their parents. But no, we have to find someone else to blame. I bet it’s Walmarts fault as well that you have to buy them a toy or candy everytime you’re in the store because you can’t tell them no.
Plus it wasn’t just brokers selling tickets for Hannah Montana. I know of mutiple fans that bought tickets for themselves, saw how high the demand was, sold their tickets for big profits, then bought tickets during the last week before the show for much less, and ended up making $ and still going to the show, most times with better seats then they started with. But apparently every person that sells a set of tickets is now a broker.
so next time there’s a show that you want to go to, instead of just complaining, do some research before the show goes on sale. you have the same chance to buy tickets that a broker does, if not better, since you’re only buying 1 show where a broker is likely buying multiple shows at the same time. And if you don’t get seats you like don’t immediately look to buy them from a broker. Wait a while and the price will go down. Demand is always highest immediately after they go on sale and price is driven by demand.
May be a hassle to brokers but how is swiping a card any more difficult than scanning 4 tickets? I dont see anyones point here. The only thing this is preventing is scalpers/brokers from buying up all the inventory.
Some worthless trinkets, the “privilege” of being allowed to buy more trinkets, and, perhaps, a non-existent parking space?
If this is “value,” you can keep it.
I think that Vacarro’s career may be ending along with Miley’s! This stuff is pathetic and it is so clear that the brokers are scared shitless about the changes in the market.
here’s the process
line the 4 or 5 folks up together
hand the ushers your id and credit card
usher then prints out four stub and hand them to the four people
the four people go in
But TicketNews is write on this one
Absolutely NONE!
Let us know if and when you find such an animal.
Brokers here ( CA ) will introduce legislation later this year that will “mandate” venues to sell at least 50% of all concerts tickets at face value to all fans. Box offices must take cash or CC’s so to facilitate many without CC’s of the the Gold or Silver in color. We will ( brokers) make a statement soon and we will get fans back into the ingrediant of buying tickets and taking control away from the promoters and Ticketmaster. These are cultural events and fans demand they get treated equally and not those that have computers & CC’s and those that only have cash or gift cards. Are you listening Miley ??
Sure. Run with that.
What you forgot is that the 12 year old die fan who winds up getting good seats, ends up selling those tickets to a broker in exchange for lesser seats and a few hundred dollars.
And the tickets wind up in the brokers hands anyway.
Welcome to America.
First, paperless tickets have no operational problems, that is the system works smoothly. The inconvenience to the buyers is an issue that will probably be addressed in the future as the process evolves. Will it be the wave of the future? Probably yes, because the only reason artists don’t put their entire show up for bid is to avoid the bad publicity of looking “greedy.” So ticket brokers are willing to step in and be the greedy ones. The artist won’t want greed, in any form, associated with their show. It can be a sacrifice to go paperless. A Jonas Brothers concert I went to in Portland, Oregon had brokers out trying to unload tickets to a show where they had overestimated demand(Portland has very high unemployment.) The scalpers took a bath, but no one felt sorry for them. My point is that the Jonas Brothers sold more tickets and made more money, in that instance, because of the brokers. This is what some don’t understand. All of the three Miley concerts I went to were virtually full (an elastic term), but she DID leave some money on the table by going paperless. SHE HAS DONE THIS FOR THE FANS! Just like keeping her ticket prices below market value. In Potland, the poor steet level scalpers consisted of only one family business (3 relatives) trying to buy comped tickets to resell. They did sell a few, but I almost felt sorry for them watching them scramble for any business opportunity at all. In Tacoma, and San Jose there were NO street level scalpers! The system is working, though I’m sure the issues raised by other commenters will be addressed more in the future. P.S. In Tacoma, WA. I was able to get a single seat in the eighth row from the front of the stage because of the drop. I paid face value. It was so much of an unbelievably better experience, that next tour I’m definitely getting the All Access seating! Since resellers won’t!
It would have been easy to contrast what was going on with paperless ticketing with the regular ticketing of her U.K. dates, which “sold out” immediately. It’s not an immediate sell out just because brokers scooped up a lot of tickets. That’s just hype. What isn’t hype is that Miley is one of only a handful of artists able to fill an arena in this economic climate. I went to the concerts of two other acts at my local arena who weren’t able to. They put black cloth screening to cover sections of seating so it wouldn’t look so embarassing. Miley’s career is still building. Her hits are charting higher, faster. Her movies are finding bigger and bigger audiences. Her awards success is higher than ever. Her crowds at morning television shows are as big as possible. Her television ratings are on the rise, etc. The Vanity Fair blowup did hurt her television ratings temporarily. That’s why you haters keep going after her isn’t it? To see if you can screw her over again. Miley Forever!!!
Iloveallaccess.com is not selling $79 tickets for $295. They are selling $295 tickets for $295 plus throwing in some freebies. Next you’ll say she’s selling her $45 tickets for $79. I highly reccomend saving your money now to buy good seats at her next concert. I was able to get on the eighth row floor in Tacoma, WA. and the experience was better than at her Portland show where I had lower level seats. Miley flew right over me on her motorcycle!
FIRST OFF, I AM A PART TIME TICKET BROKER. I’VE BEEN SELLING TICKETS AS SUPPLEMENTAL INCOME FOR MY MAIN JOB. I’VE ONLY BEEN DOING THIS FOR THREE YEARS, SO I WON’T ACT AS IF I’M THE AUTHORITY ON THIS NEW TREND, BUT I’LL SHARE WHAT I KNOW. AS A MUSIC FAN I HAVE USED PAPERLESS A FEW TIMES AND, THE SYSTEM HAS WORKED FLAWLESSLY. AS A BROKER I HAVE NOT TRIED TO SELL PAPERLESS TICKETS AS OF YET. THE FACT THAT I NEED TO BE AT THE VENUE MAKES IT IMPOSSIBLE. IF A TOUR HAS 100 DATES HOW MANY CAN I ACTUALLY BUY FOR? NORMALLY I COULD PICK AND CHOOSE WHICH CITIES AND DATES FROM 100% OF THE TOUR. WITH PAPERLESS I AM STUCK WITH ONLY LOCAL SHOWS, BECAUSE I HAVE TO SPEND TIME AND MONEY GETTING TO THE CITY. IN MY REGION OF THE COUNTRY THESE RESTRICTIONS LIMIT ME TO LESS THAN 5% OF THE TOUR. I’D EXPECT MOST OTHER BROKERS WOULD BE IN THE SAME BOAT. COULD I JUST TRY TO BUY MORE TICKETS PER SHOW TO OFFSET THE REDUCED NUMBER OF BUYING OPPERTUNITIES? IN SOME CASES YES, BUT THE QUALITY OF THE SEATS IN MY INVENORY IS GOING TO BE WORSE. IT IS MUCH HARDER TO GET 20 GREAT PAIRS OF SEATS FROM 3 SEPARATE SHOWS THAN IT IS TO GET 20 GREAT PAIRS OF SEATS FROM 20 SEPARATE SHOWS. FURTHER MORE MOST HOT TOURS LIMIT THE AMOUNT OF TICKETS WHICH CAN BE PURCHASED AT EACH STOP. IN MY OPINION THIS WILL EFFECT THE SECONDARY MARKET SEVERELY. SURE A FEW LOCAL SELLERS MIGHT BE ABLE TO MAKE A FEW SALES IN THEIR LOCAL AREAS, BUT THEY WON’T BE ABLE TO SELL NATIONALLY. I WASN’T ABLE TO BUY A SINGLE TICKET TO THIS TOUR. A FEW DATES THAT WERE IN MY AREA HAPPENED TO GO ONSALE AND PRESALE, WHEN I WAS AT WORK. ONE OF THE OTHER DATES WOULD HAVE CONFLICTED WITH PLANS I HAD ALREADY MADE. WHY AM I ADMITTING THAT THIS SYSTEM WILL KILL THE SECONDARY MARKET? BECAUSE I’M GETTING OUT. THE END IS NEAR.
No they not write or right or correct on this one
They are jsut greedy fookers
Death to the ticket broker and scalper
i’d rather pay for a value added package
then give 1 cent profit to a scalper!!!
at least the value added package is transparent and open
scalpers are just scum and slime
Well thats the same as losing your paper ticket don’t lose it
you can’t make this world idiot proof
No its not all about supply and demand , your very selective arent you you dumbass
if all the distribution of resources was purely dictated by supply and demand you’d be dead
because when the cartels run without a regulated environment then all the plebs get screwed
lets say all the Gas Stations decided tommorow to tripple the price of gas tommorow
why just because they can and you have no alternative youd be fooked. especially if you drive.
thats why there are anti trust laws which prevent this happening
supply and demand my ass you thank goodness you not an ethical economist
HMMM. As a ticket broker i find a lot of the comments on here either very misguided or just plain fiction. I will address the comments in no particular order.
1)The statement from anonymous above that “200-300 brokers all have hundreds of employees buying tickets or logging on at the same time” is pure assumption and not based on any valid numbers. I cannot think of a regular ticket broker(not resellers of other brokers tickets like stubhub,ticketsnow,ticketnetwork etc)that employees that many people. And that is not fiction, it is just something aquired during 15 years in the business.
2)Most(not all) ticket listings on Ebay are not from ticket brokers. It can distort the number of tickets in brokers posession by mixing any tickets available for resale from brokers and the general public.
3) Having access to various broker exchanges at my disposal, I can see what tickets are avaiable (and more importantly what tickets are listed but do not actually exist) for every show.
4) as one poster stated earlier the more tickets that brokers list, the weaker an actual event ends up being. The biggest recent example of this was the police tour a couple of years ago where there were so many tickets listed on the secondary market that close to shows(actually not that close,some of them at least a week before) tickets with an original price of $150 were selling(or being offered at least, maybe selling is too strong a statement) for $15. A classic case of supply far exceeding demand.
5) This was the main reason for the last tour having tickets listed and selling for vast amounts. I only ever remember some of the shows having more than 50 tickets listed for any particular venue. This hardly constitutes”brokers buying all the tickets” especially for a 12-15000 seat venue. This was a classic case of demand far exceeding supply. if brokers buy 500 tickets for a 15000 seats venue (quite a lot in todays economic conditions)this accounts for less than 4% of the venues capacity-again,not exactly the brokers getting all the tickets.
6) it will be interesing to see how the venues cope with an entirely paperless show, because the people who are stating that “we went to an AC/DC show and had no problems” are not stating that only a small percentage( 10% maximum) of tickets were paperless. The fans who cannot for what ever reason use their tickets,and there will be some because of the shows being 3-6 months sfter the onsale, will have to become resellers themselves and need to hope that they are at least in town on the night of the show, have some one trust them enough to pay for the seats and hope the customers who say they will pay them on the night of the show actually turn up. sorry this post is so long but people really need to understand the facts before they make any assunmptions about who is right or wrong.
I lost the credit card used to purchase tickets for me and my daughter for the “paperless” Miley Cirus concert, now what?
I have the confirmation and order number from Ticketmaster but I understand the credit card is needed to gain access to the concert.