A woman has filed a lawsuit against Ticketmaster in the Southern District of Florida for its violation of the Americans with Disabilities Act (ADA), noting that the ticketing giant’s mobile app is not fully accessible for visually impaired consumers. The plaintiff, Windy Lucius, has been blind for nine years... Read more
Disabled fans often face difficulties when trying to purchase tickets online, but now, Ticketmaster has introduced a new system to make the process easier. An able-bodied person can simply log onto Ticketmaster and purchase seats, yet a disabled person has to pass through many barriers. They have to provide... Read more
A family in Oklahoma City are speaking out after they endured an unpleasant encounter at the Chesapeake Energy Arena over accessible seating. Taylor Shirley, an 18-year-old country fan who is wheelchair bound, attended Carrie Underwood’s Cry Pretty Tour 360 last week. However, when Shirley and his family arrived at... Read more
A Janelle Monae fan with a serious back condition bought a ticket to an upcoming show last year, making sure that she would be able to secure a seat. However, now, the venue claims that seats are “first-come, first-serve.” The concert is set to take place on July 4... Read more
A die-hard St. Louis Blues fan was so excited when her team made the Stanley Cup Finals, but her hype quickly turned sour after she was unable to purchase handicapped tickets. The St. Louis Blues are slated to take on the Boston Bruins at the Enterprise Center this weekend.... Read more
A disabled woman faced several “physical barriers” when attending a concert at a winery in Washington, and after a settlement with the American With Disabilities Act (ADA), the venue has agreed to make changes to its tasting room and amphitheater. U.S. Attorney Brian Moran explained the details of the... Read more
A disabled Rolling Stones fan has filed a complaint against Concerts West/AEG to the state Division of Human Rights, claiming that handicapped seats at the band’s show are five times more expensive than regular seats. The 60-year-old fan and retired administrative law judge, Michael Boyajian, uses a walker after... Read more
Buying a ticket to an event should be a seamless experience, but for disabled concertgoers, this is rarely the case. In Australia, wheelchair users struggle trying to buy tickets to a show and are often placed elsewhere from their companion. One advocate, Stephanie Travers, is trying to change the... Read more
A Pink fan and music journalist in Sydney, Australia was told that she could not sit in the general admission area at the show in her wheelchair, despite her VIP tickets. Marlena Katene, who has cerebral palsy and uses a wheelchair, had purchased tickets to Pink’s Wild At Heart... Read more
