Update (as of June 16, 2020): In order to purchase tickets to the NASCAR All-Star race, fans must first sign a waiver. You can view the “notice of risk and policies” here. – NASCAR is set to host its annual All-Star race this summer, with up to 30,000 fans... Read more
StubHub President Sukhinder Singh Cassidy has announced her resignation following two years in the post. Her exit comes as the company faces economic struggles brought on by the coronavirus pandemic, including a barrage of event cancellations, employee furloughs and refund-centered lawsuits. However, Singh Cassidy says she planned to leave... Read more
Live Nation Entertainment revealed this week that it has officially pulled out of an agreed acquisition deal for a majority stake in the leading Latin American music promoter, OCESA. Now, the Mexico-based company is considering legal action. Originally, Live Nation was set to acquire a 51% stake in OCESA... Read more
Ultra Music Festival Hit With Class-Action Lawsuit Over Refund Policy
LegalMusicmusic festivals May 27, 2020
After refusing to refund ticketholders for its cancelled event, Miami’s Ultra Music Festival has been hit with a class-action lawsuit. The suit, which was filed on Tuesday at the U.S. District Court’s Southern District of Florida on behalf of all ticketholders, alleges that the music festival’s refund policy “damaged... Read more
Promoter giant Live Nation entertainment announced that it would look into utilizing amphitheater parking lots for drive-in concert tours this summer. The concert industry is ultimately halted for the moment amid the ongoing coronavirus pandemic, and while artists have been hosting livestream events and sharing old concert footage, music... Read more
StubHub has been hit with a class action lawsuit for refusing to refund fans for events that have been, or will be cancelled due to the ongoing coronavirus pandemic. The suit was brought on by the firm Koskie Minsky, on behalf of all Canadian residents who purchased tickets via... Read more
A ruling by a California federal judge dealt a substantial blow to a lawsuit brought by a former competitor of StubHub, which alleged the secondary ticketing site illegally used proprietary code after hiring employees from that competitor. U.S. District Judge Stephen V. Wilson granted partial summary judgement to StubHub... Read more
Weeks after urging Ticketmaster to revise its refund policy in a scathing letter, U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) say that more action is needed. The pair issued another letter singling out the country’s largest ticket seller for its practices during a global pandemic in which... Read more
In a letter to shareholders this week, ticketing site Eventbrite shared their 2020 First Quarter earnings amid the coronavirus pandemic. Within days of learning of the virus, Eventbrite said they mobilized to strengthen Eventbrite and support its creators by migrating live events, flexed on their refund policy and partnered... Read more
When Ticketmaster quietly updated its refund policy last month, the ticketing giant received harsh backlash from fans. Now, the company has opted to allow refund requests, but fans are still not satisfied. Originally, fans were able to receive refunds “if your event is postponed, rescheduled, or cancelled,” however, early... Read more
