Florida Venue Threatens to Cancel Resold Jimmy Buffet Tickets
A venue in Florida is threatening fans who have purchased tickets to an upcoming series of Jimmy Buffett concerts, saying they have no intention of honoring tickets if they were bought through resale marketplaces. The performances, taking place at Old School Square in Delray Beach, run on four days... Read more
Vivid Seats Going Public Via Merger With Horizon Acquisition Corp.
A rumored deal that will bring Vivid Seats public via a merger with Horizon Acquisition Corporation (NYSE: HZAC) has been made official, announced by the companies early Thursday morning. Horizon, already publicly-traded, will merge with the Chicago-based ticket resale marketplace in a deal that will keep Stan Chia on... Read more
Vivid Seats May Bring Company Public, Despite Recent Controversies
Vivid Seats is reportedly in talks to go public, a move said to be in “advanced talks” despite recent legal controversies related to the ticket resale marketplace and one of its principal investors. The Chicago-based company is reported to be in negotiations with Horizon Acquisition Corp. for the move,... Read more
Vivid Seats Proposes $7.5 Million Settlement Over Cancellation Claims
Vivid Seats is hoping to put a class action to bed with a multi-million dollar settlement, according to Law360.com. The lawsuit involves consumer claims that the resale platform discontinued an existing refund policy due to the pandemic, and attempted to make it retroactive to events that were cancelled due... Read more
Consumer Sues Vivid Seats Over Alleged Guarantee Failure
A consumer filed a federal lawsuit in California against Vivid Seats, alleging the ticket resale marketplace engaged in “deceptive advertising and business practices” related to tickets for events that were cancelled due to the coronavirus pandemic. The plaintiff, Bruce Brouillette, is pushing for class action status in the litigation,... Read more
Vivid Seats Owner Implicated in Enormous Tax Fraud Scheme
Billionaire Robert Smith has agreed to pay $140 million and admit wrongdoing for his part in a massive tax evasion scheme, part of a deal that will allow him to avoid prosecution, according to Bloomberg. Smith is CEO of Vista Equity Partners, which owns a substantial stake in Vivid... Read more
Vivid Seats Draws Complaints Over Long Refund Delays
Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. The Houston Livestock Show and Rodeo shut down its month-long event on March 11 ahead of the Kane Brown concert due to threats of coronavirus spreading in... Read more
‘Vivid Seats Gives Back’ With New Voucher Incentive Program
Amid the global coronavirus pandemic, Vivid Seats announced the launch of a new incentive program. As widespread events across the industry are being cancelled or postponed, Vivid Seats has offered customers the option of either receiving 120% store credit or a refund. However, refunds are taking longer than usual... Read more
House Committee Sets Ticketing Industry Hearing for February 26
The schedule has been set for the House Committee on Energy and Commerce’s hearing on the ticketing ecosystem, which will take place on Wednesday, February 26 in Washington D.C. Titled “In the Dark: Lack of Transparency in the Live Event Ticketing Industry,” the hearing will kick off at 10... Read more
BBB Drops Vivid Seats’ A-Plus Rating Amid Complaints Of Ticket Billing, Delivery Issues
UPDATE (as of Monday, February 10 at 5 p.m. EST): Vivid Seats commented on the BBB’s “No Rating.”  “It is our goal that every customer has a positive experience when buying tickets from Vivid Seats, because earning the trust of millions of customers is how we were named one... Read more