A consumer filed a federal lawsuit in California against Vivid Seats, alleging the ticket resale marketplace engaged in “deceptive advertising and business practices” related to tickets for events that were cancelled due to the coronavirus pandemic. The plaintiff, Bruce Brouillette, is pushing for class action status in the litigation,... Read more
Billionaire Robert Smith has agreed to pay $140 million and admit wrongdoing for his part in a massive tax evasion scheme, part of a deal that will allow him to avoid prosecution, according to Bloomberg. Smith is CEO of Vista Equity Partners, which owns a substantial stake in Vivid... Read more
Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. The Houston Livestock Show and Rodeo shut down its month-long event on March 11 ahead of the Kane Brown concert due to threats of coronavirus spreading in... Read more
Amid the global coronavirus pandemic, Vivid Seats announced the launch of a new incentive program. As widespread events across the industry are being cancelled or postponed, Vivid Seats has offered customers the option of either receiving 120% store credit or a refund. However, refunds are taking longer than usual... Read more
The schedule has been set for the House Committee on Energy and Commerce’s hearing on the ticketing ecosystem, which will take place on Wednesday, February 26 in Washington D.C. Titled “In the Dark: Lack of Transparency in the Live Event Ticketing Industry,” the hearing will kick off at 10... Read more
UPDATE (as of Monday, February 10 at 5 p.m. EST): Vivid Seats commented on the BBB’s “No Rating.” “It is our goal that every customer has a positive experience when buying tickets from Vivid Seats, because earning the trust of millions of customers is how we were named one... Read more
Secondary ticketing site Vivid Seats is lobbying the federal government in Canada over fair ticketing practices. StrategyCorp’s three lobbyists, Troy Sherman, Brian Teefy, and John Duffy, registered on behalf of Chicago-based Vivid Seats last week, and are set to target Canadian Heritage, Innovation, Science and Economic Development Canada, the... Read more
Report: K-Pop, Hip-Hop Concerts Sell Most Single Tickets
Music January 14, 2020
Concerts tend to be a group experience, but a decent amount of people head to a show alone, depending on the genre. According to a report by Quartz, which received data from the secondary ticket marketplace Vivid Seats, hip-hop, K-pop, and alternative concertgoers have the highest average in terms... Read more
The House Energy and Commerce Committee announced Thursday it would be investigating the live event ticketing industry, looking for “potential unfair and deceptive practices” within, according to a press release. Letters were sent to Live Nation, Anschutz Entertainment Group (AEG), Tickets.com, StubHub, Vivid Seats, and TicketNetwork requesting details on... Read more
Fuller: V is for Viagogo, Rather Than Vivid for Stubhub Sale
Guest CommentaryIndustry November 25, 2019