Pop superstar Ed Sheeran was slated to perform in Las Vegas over the weekend, but just over an hour before showtime, the gig was cancelled — leaving thousands of fans outside in the scorching heat.

Sheeran was set to take the stage at Allegiant Stadium on Saturday. According to the Las Vegas Review-Journal, employees at the stadium were told that the concert was expected to bring in around 65,000 fans — making it the biggest concert ever held at the venue.

However, Sheeran took to Instagram ahead of the show to break the news: the concert would no longer go on as planned.

Insomniac browser for ticketing professionals

“I can’t believe I’m typing this but there’s been some challenges encountered during the load in of our Vegas show,” Sheeran wrote.

“It’s impossible to go forward with the show. I’m so sorry. I know everyone has travelled in for this and I wish I could change it.”

When fans expressed their confusion, Sheeran went on to note that the gig was cancelled so last-minute due to a “flooring” safety issue at the venue.

“Nothing will take away from the effort people went to to get to Vegas though and I’m sorry it wasn’t communicated sooner to the people waiting outside,” Sheeran said. “We really thought the show was going to happen up until the very last moment but it just couldn’t for safety reasons. Sorry again to everyone affected, and hopefully see you in October x.”

Sheeran said the new date will be postponed to Saturday, October 28, and all tickets will be valid for the new date.

Learn more about the Insomniac web browser, designed for ticket resale professionals

Not only were fans crushed by the last-minute cancellation, but many suffered heat exhaustion while waiting for hours outside of the venue in over 100 degrees heat. The Clark County Fire Department told News 8 Now that some fans required medical attention due to the heat, and Rolling Stone reported that one person was transported to a nearby hospital.

Fans took to social media to express their frustration after traveling far for the gig. Others explained how the venue did not properly care for fans outside, noting that no cups were available at the water stations.

Sheeran is currently on his “+-=÷x” North American stadium tour, which is set to hit Santa Clara and Inglewood later this month. He’s also performing at smaller, intimate shows at tiny venues throughout September, stopping at Oakland’s Fox Theater and Shrine Auditorium in Los Angeles. His eighth studio album, Autumn Variations, is due September 29.

Find tickets to his remaining tour dates via resale marketplaces below:

Ed Sheeran Ticket Links

Tickets at MEGAseats.com | No Service Charge/Free Shipping – 10% Off Using Code TICKETNEWS
Tickets at Event Tickets Center
Tickets at ScoreBig
Tickets at StubHub
Tickets at Ticket Club | Free 1-Year Membership Offer Using Code TICKETNEWS
Tickets at Ticketek Australia
Tickets at Ticketmaster Australia
Tickets at Ticketmaster New Zealand
Tickets at TickPick
Tickets at TicketNetwork
Tickets at TicketSmarter

Ed Sheeran 2023 Tour Dates

September 15 – Oakland, CA | Fox Theater
September 16 – Santa Clara, CA | Levi’s Stadium
September 22 – Los Angeles, CA | Shrine Auditorium
September 23 – Inglewood, CA | SoFi Stadium
October 28 – Las Vegas, NV | Allegiant Stadium (RESCHEDULED DATE)