Three years ago, there was a minor media frenzy related to then-New York Attorney General Eric Schneiderman and some large donations made to his campaign from private equity executive Robert Smith and his wife Hope. Smith, who is the CEO of Vista Equity Partners, donated $65,000 to Schneiderman’s 2018... Read more
TicketNetwork and Ticket Galaxy have filed simultaneous lawsuits against acting New York Attorney General Barbara Underwood, according to press releases issued by both Connecticut-based companies. The lawsuits were filed in reaction to what the companies characterize as a “deeply flawed interpretation of New York State Law,” as it pertains... Read more
With the laws in the Emprie State surrounding ticketing set to change if, as expected, Gov. Andrew Cuomo signs the bill that passed the state legislature on Wednesday, it’s time to assess what will be different for consumers and businesses in ticketing once the new measures come into effect... Read more
A Buffalo-based concert promoter has been sued by New York State Attorney General Eric T. Schneiderman for failing to provide refunds for Buffalove Music Festival 2017 after it was cancelled this summer, per The Buffalo News. Buffalove was supposed to take place on July 20 – 23 at The Woods at... Read more
Imagine paying close to $300 for a center stage ticket to Natasha, Pierre & The Great Comet of 1812 on Broadway, showing up to the theater only to be seated behind a wall in the back, and realizing the person in the seat you purchased paid over $100 less?... Read more
In May of last year, a Ticketmaster customer showed up to what they thought was a Foreigner concert with original band member Mick Jones. Imagine their surprise when they discovered they’d purchased almost $300 worth of tickets to a tribute band. An anonymous customer filed a complaint with New York... Read more
In February of this year, a customer sent a complaint to New York Attorney General Eric Schneiderman detailing a customer service interaction with Ticketmaster. The customer did not receive their tickets on the listed delivery date, and when contacted neither Ticketmaster, nor the venue would issue the customer the... Read more
On Monday, New York Daily News reports that Ticketmaster filed a lawsuit against Prestige Entertainment, a Connecticut-based broker who they allege used illegal technology to scoop up huge quantities of the most in-demand tickets in a matter of minutes for the purpose of resale above face value. Ticketmaster began... Read more
The office of New York Attorney General Eric Schneiderman confirmed last week that an investigation was ongoing into the sale of tickets for Paul McCartney’s shows in the state, including Saturday’s concert at Syracuse’s Carrier Dome. A spokesperson for the AG’s office told NewYorkUpstate.com that it had received four... Read more
It turns out, one CAN get Ticketmaster to crack open its wallet and issue a refund after a bad customer service experience. You just have to know a few board members personally is all. Paula Liang works in the world of charitable giving in Florida, and as part of... Read more
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