Nine months into the COVID pandemic, and tours are still being cancelled. Billie Eilish formally cancelled her Where Do We Go? tour, wiping the slate clean after holding out hope for months that postponed dates might be rescheduled. Nearly 5o dates wound up being impacted by the pandemic, with Eilish just performing the first three stops in March before halting for safety reasons. Five had been previously cancelled, with the remaining 40+ stops wiped clean with an announcement Thursday evening.

Hi guys,” the singer wrote in a note posted to social media. I wish that I could have seen you on tour this year. I’ve missed performing for you and being on stage so much I can’t even tell you.”

“We’ve tried as many different scenarios as possible for the tour but none are possible and, although I know so many of you want to hold onto your tickets and VIP passes, the best thing we can do for everyone is to get the money back into your hands as soon as we can. Keep an eye on your email for more info from your point of purchase and when we’re ready and it’s safe we’ll let you know when everyone will be able to purchase tickets again for the next tour. I love you so much. Stay safe, drink lost of water, wear a mask.”

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Eilish launched the Where Do We Go? tour with a performance at Miami’s American Airlines Arena on March 9, Two further performances were held – March 10 at Orlando’s Amway Center and March 12 at Raleigh’s PNC Arena. Plans were for U.S. dates at arenas throughout March and April, with stops in Mexico and South America in May and June, followed by European dates in July and an Asian swing in August and September. The rapid onset of the pandemic caused her U.S. dates to be postponed indefinitely in March, with the entire tour postponed in May.

A livestream performance in October was the lone solo “concert” the singer was able to perform for the year, in addition to performances at iHeartMedia’s Living Room Concert for America and Global Citizen’s Together at Home series. In October, the singer captured Billboard Music Awards for Top Female Artist, Top Billboard 200 Album, and Top New Artist, while nominated for an additional nine categories.

Consumers who purchased directly through the primary ticket market will be contacted directly with their options. Purchasers through secondary marketplaces should contact their point of purchase to determine whether they are eligible for a refund, or in the case of marketplaces such as StubHub, a voucher good for future purchases on the marketplace.