New Ticketmaster System Provides Simpler Process For Disabled Fans
Disabled fans often face difficulties when trying to purchase tickets online, but now, Ticketmaster has introduced a new system to make the process easier. An able-bodied person can simply log onto Ticketmaster and purchase seats, yet a disabled person has to pass through many barriers. They have to provide... Read more
Family Faces Struggles At Carrie Underwood Gig Over Accessible Seating
A family in Oklahoma City are speaking out after they endured an unpleasant encounter at the Chesapeake Energy Arena over accessible seating. Taylor Shirley, an 18-year-old country fan who is wheelchair bound, attended Carrie Underwood’s Cry Pretty Tour 360 last week. However, when Shirley and his family arrived at... Read more
Janelle Monae Fan Told Accessible Seating Is First-Come First-Serve
A Janelle Monae fan with a serious back condition bought a ticket to an upcoming show last year, making sure that she would be able to secure a seat. However, now, the venue claims that seats are “first-come, first-serve.” The concert is set to take place on July 4... Read more
Consumer Complaint Leads to Major Accessibility Improvement Plan at Winery
A disabled woman faced several “physical barriers” when attending a concert at a winery in Washington, and after a settlement with the American With Disabilities Act (ADA), the venue has agreed to make changes to its tasting room and amphitheater. U.S. Attorney Brian Moran explained the details of the... Read more
Wheelchair Concertgoer Demands More Inclusion In Australia
Buying a ticket to an event should be a seamless experience, but for disabled concertgoers, this is rarely the case. In Australia, wheelchair users struggle trying to buy tickets to a show and are often placed elsewhere from their companion. One advocate, Stephanie Travers, is trying to change the... Read more