Paramore All-In With Ticketmaster Mobile-Only Ticket Restrictions
Paramore is ramping up for its comeback tour in the fall of 2023, and has decided to fully embrace Ticketmaster’s mobile-only ticketing technology and its ability to strip consumer rights on tickets they’ve purchased. The band informed its fans that tickets for its recently added California shows, which went... Read more
UK Fans Furious After Taylor Hawkins Tribute Tickets Cancelled
Hundreds of fans have reportedly seen their tickets to the upcoming Taylor Hawkins tribute concert in London cancelled, with ticket providers citing “irregularities” in their purchase as the reason why. Needless to say, the reaction has not been calm for those it has happened to. “I purchased four tickets... Read more
Increased Use of Mobile-Only Tickets a Major Issue for Millions
“Why can’t it always be like this,” wondered Bob Cocroft after Ticketmaster finally provided him with physical tickets to an upcoming Cirque du Soleil show in Ontario. The solution was finally presented to him after he contacted the media, following his being stonewalled by the ticketing company until that... Read more
Live Nation, Sports Orgs Fight Consumer Ticket Rights in Georgia
Professional sports teams and promoters including Live Nation Entertainment have come out strong in opposition to proposed legislation in Georgia that would protect consumer rights on tickets they’ve purchased. Industry representatives and lobbyists have shown up in force to a pair of committee hearings in Georgia this week, hoping... Read more
Georgia Legislation Proposes Consumer-Friendly Ticket Transfer Reform
Georgia is among the states looking to put consumer-friendly ticket resale reform into law this year, with Senate Bill 495 introduced earlier this month. The bill is similar to legislation under consideration in Florida, in that it introduces a requirement for consumer choice in the format that a ticket... Read more
Consumer-Friendly Ticket Transfer Bill Advances in Florida Legislature
A bill requiring ticket sales platforms to offer consumer freedom on tickets they purchase unanimously passed out of committee in the Florida legislature Monday. The bill, SB 1316, was unanimously approved by the Senate Commerce and Tourism Committee in a 9-0 vote. it will next be considered by the... Read more
Seattle Sounders FC Shifts Ticketing Back to Ticketmaster
Seattle Sounders FC announced late last week that it would be shifting ticketing providers to Ticketmaster, replacing SeatGeek after three years. Ticketmaster previously served as the primary and resale ticketing partner for the MLS franchise since its debut in 2009 through the 2017 season. “We are thrilled to return... Read more
Ticketmaster Rebrands Anti-Resale Tech For COVID Safety
Ticketmaster this week announced its SmartEvent suite of ticketing technology, essentially rebranding existing anti-resale products as useful for event operators looking to reopen with coronavirus safety measures in mind. Packaged together in SmartEvent are tools designed to allow for varying capacity rules, distancing needs, and data harvesting able to... Read more
Ticketmaster Extends Deal With Kroeneke-Owned Teams, Venues
Ticketmaster will continue on as the official ticketing vendor for teams and venues owned by Kroenke Sports Enterprises, announced Thursday. The Live Nation-owned company took over ticketing Kroeneke properties a year ago on behalf of former CEO Nathan Hubbard’s company Rival, which it later bought outright after the Department... Read more
Opinion: Transfer Restrictions Now a Public Health Issue 
At last month’s hearing on the ticketing industry, members of congress heard testimony pointing out the anti-competitive and privacy-violating potential for ticketing systems that bar consumer choice over tickets they have purchased. In the new normal that we will see once the Covid-19 pandemic winds down, a new potential... Read more