Opinion: Transfer Restrictions Now a Public Health Issue 
At last month’s hearing on the ticketing industry, members of congress heard testimony pointing out the anti-competitive and privacy-violating potential for ticketing systems that bar consumer choice over tickets they have purchased. In the new normal that we will see once the Covid-19 pandemic winds down, a new potential... Read more
Ticketmaster House Testimony Contradicts Privacy Policy, Prior Statements
When asked by members of congress last month about what data her company had access to for users required to use its ticketing systems for mobile-only “Safetix” events, Ticketmaster President and COO Amy Howe had a simple answer: “Name, phone number, email address,” she told the Subcommittee on Oversight... Read more
Pascrell Rejects Pearl Jam’s Criticism of BOSS Act
U.S. Representative Bill Pascrell, Jr. (D-NJ-09) responded to a letter from the rock band Pearl Jam, who had asked the representative to consider changing the BOSS Act. The letter, penned by Pearl Jam, was sent to Pascrell, as well as House and Energy Commerce Committee Chairman Frank Pallone, Jr.... Read more
A Generation Later, Pearl Jam Shifts From Fighting Monopoly To Lobbying On Its Behalf
Pearl Jam, which once famously fought against Ticketmaster’s dominant control of the concert business, is now advocating for changes that the Live Nation-owned ticketing giant would love to see to the proposed BOSS Act. The rock band penned a letter to New Jersey Democratic representatives Bill Pascrell and Frank... Read more
Pearl Jam Fans Lash Out On 10 Club, Ticketmaster For Ticket Lottery
Pearl Jam just announced a tour in support of new music, as well as its partnership with ticketing giant Ticketmaster to sell seats through their SafeTix encrypted platform. However, when tickets went on sale, fans were furious with the band’s ticket lottery. Fans who are a part of the... Read more
Pearl Jam, Ticketmaster End Feud To Combat Ticket Resale
Updated 1/16: Ticketmaster issued a statement on Pearl Jam’s decision to use SafeTix. “Pearl Jam has a long-standing commitment to protecting and advocating for their fans, and keeping ticket prices fair is central to that promise. To ensure tickets are not offered to fans above face value, the band... Read more
Ticketmaster Executive Envisions “Smart Contract” Blockchain Ecosystem
Ticketmaster envisions a world in the not too distant future where tickets function as “smart contracts” powered by blockchain technology, making transactions trackable and irreversible, according to coverage of remarks by an executive speaking at Elev8CON in Las Vegas on Monday. “Ticketmaster has technology that is almost 40 years... Read more
“Safetix” Shift Leaves Hundreds Locked Out of Black Keys Show
Hundreds of fans were left outside of the first Black Keys’ show in five years, after being told their tickets were not valid when they were scanned for entry. Apparently, promoters had shifted to using Ticketmaster’s “Safetix” system – which features barcodes that rotate on a timer to disable... Read more
Penn State Students Air Frustration Over New “Safetix” System
In August, Live Nation trumpeted that Penn State would be the first university to roll out its much-touted “Safetix” system in the fall of 2019 – but things haven’t gone nearly as smoothly as both sides may have hoped, it seems. A mobile-only and dynamically-changing barcode system,  “Safetix” is... Read more
Fans Report Major Mobile Entry Woes on NFL’s Opening Weekend
With the NFL’s first regular season weekend in the books, stories are rolling in from around the country of frustrated fans and long lines as the league and its main primary ticketing provider – Ticketmaster – shake out the bugs of their new “safetix” mobile-entry (and only mobile) ticketing... Read more