StubHub Targeted By Class Action Over Covid-19 Refunds
StubHub has been hit with a class action lawsuit for refusing to refund fans for events that have been, or will be cancelled due to the ongoing coronavirus pandemic. The suit was brought on by the firm Koskie Minsky, on behalf of all Canadian residents who purchased tickets via... Read more
Seatgeek Sued Over Covid-19 Refund Policy Change
The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. The consumer, William Trader,... Read more
TicketNetwork Reveals Environmental Benefits From Rooftop Solar Array
In an effort to go green, secondary ticketing marketplace TicketNetwork launched its rooftop solar array, which adds to the company’s collective resume of environmental initiatives. On Earth Day, the company is proud to present its benefits. Last October, TicketNetwork celebrated the completion of the 1.4MW solar array on the... Read more
‘Vivid Seats Gives Back’ With New Voucher Incentive Program
Amid the global coronavirus pandemic, Vivid Seats announced the launch of a new incentive program. As widespread events across the industry are being cancelled or postponed, Vivid Seats has offered customers the option of either receiving 120% store credit or a refund. However, refunds are taking longer than usual... Read more
StubHub Asks Judge to Dismiss Lawsuit Alleging RICO Violations
Secondary ticketing site StubHub has asked a federal judge to end a lawsuit where the company is accused of racketeering. According to Legal Newsline, Spotlight Ticket Management Inc. filed a complaint in the U.S. District Court for the Central District of California Western Division against StubHub and Awin Global... Read more
Two “Touts” Convicted In UK For Violating Law
Two British ticket scalpers who used multiple identities and bots to buy over £4 million worth of tickets have been convicted on fraud charges. Peter Hunter and David Smith, known as Ticket Wiz and BZZ, were exposed to the public after The Guardian investigated into the secondary market in... Read more
StubHub Fined 1.3M Penalty By Canadian Competition Bureau
As part of an agreement with the Canada’s Competition Bureau, StubHub Canada Ltd. and StubHub Inc. will pay a $1.3 million penalty to correct what the Bureau found led to misleading pricing claims on their sites. After an investigation, the Bureau found that StubHub had advertised tickets on their... Read more
RATM Plans To Fight Scalpers By Scalping Own Tickets (And Donating Proceeds To Charity)
Rage Against The Machine has implemented their own plan to fight scalpers ahead of their forthcoming reunion tour. The group caused some noise in the industry when they announced a 40-date Public Service Announcement reunion tour this year – their first trek in almost ten years. However, tickets are... Read more
BBB Drops Vivid Seats’ A-Plus Rating Amid Complaints Of Ticket Billing, Delivery Issues
UPDATE (as of Monday, February 10 at 5 p.m. EST): Vivid Seats commented on the BBB’s “No Rating.”  “It is our goal that every customer has a positive experience when buying tickets from Vivid Seats, because earning the trust of millions of customers is how we were named one... Read more
SeatGeek Open Launches In UK Amid Worldwide Growth
SeatGeek, the U.S.-based secondary ticketing company, has officially launched its SeatGeek Open product in the UK amid its worldwide expansion. The open distribution product allows the company’s clients to sell tickets through a variety of websites and apps. Now that it has launched in the UK, venues and teams... Read more