Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”

The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.

In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.

In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.

After FTC Hearing, Most Ticket Marketplaces Offering “All-In Pricing” Option for Consumers
How and when ticketing fees are disclosed to consumers has been a hot-button issue for a number of years. Most ticketing companies show one price to the consumer, only to have fees show up at the final step of the transaction – after the consumer has entered personal and... Read more
ASM Global, Ticketmaster Extend Deal on Strength of Data Harvesting
ASM Global and Ticketmaster announced an extension of their partnership Tuesday. The agreement will keep the Live Nation Entertainment-owned ticketing giant as the vendor serving a number of ASM’s North American properties, which include stadiums, arenas and convention centers. “With amazing content in all of our venues as a... Read more
Kaufman: Insulting Ticketing Tactics Sadly a New Normal
Throughout the course of the COVID-19 pandemic, the term New Normal has been bandied about as a choice cliché when discussing the ways in which we’ve had to adapt our lifestyles. Would the changes we adopted to mitigate the disease such as social distancing, mask wearing, Zoom meetings, and... Read more
Class Action Accusing Ticketmaster, Live Nation of Price Inflation Certified
A class action lawsuit accusing Ticketmaster and parent Live Nation of business tactics that artficially inflate prices for consumers was certified by a judge in Vancouver, British Colombia in April. The action – Gomel vs. Live Nation Entertainment, Inc. saw a hearing on the matter in November prior to... Read more
Skoufis NY Ticketing Bill Passes Committee; Timeline for Passage Short
A proposed update to the law governing live event ticketing in New York proposed by Sen. James Skoufis (D) has been passed out of committee in the senate, and will now be considered by the full chamber. Now, the state’s two chambers will likely need to determine which direction... Read more
FTC Promises “Robust Anticompetitive Enforcement” in Live Event Ticketing
The Federal Trade Commission has responded to a recent call by several members of Congress for increased oversight of live event ticketing, promising “vigorous enforcement” against alleged monopolistic behaviour in the space. The organization issued its response last week in a letter from acting chair Rebecca Slaughter. “I agree... Read more
Garth Brooks Breaks TM Sales Record – 50K Tickets in 30 Minutes
Signs have been pointing at a strong demand for a return to live events by fans as 2021 has progressed, and now Garth Brooks has put a bit of an exclamation point on them. The singer reportedly broke Ticketmaster’s record for rapid sellouts, with more than 50,000 tickets sold... Read more
Illegal Venue Rebates to Draw Scrutiny at New York Ticket Hearings  
Ticketing rebates passed back to venues and promoters are expected to be a central focus at upcoming hearings regarding the ticketing business held in New York. Such rebates, which are funded through “service fees” charged to consumers at the point of sale by vendors like Ticketmaster and AXS, are... Read more
Bad Bunny Fans Angered by Ticketmaster Presale Failures
Thursday’s presale for Bad Bunny’s 2022 El Ultimo Tour Del Mundo didn’t go as hoped for fans across the country, and Ticketmaster is bearing the brunt of fan anger its wake. “Ticketmaster Crashes Right on Cue During Bad Bunny Ticket Sale” reads a headline from DigitalMusicNews.com, while Distractify went... Read more
Seattle Sounders Apologize to Fans After Ticketmaster Onsale Fiasco
Confusing messages and copious errors plagued the Seattle Sounders ticket sale for season ticket members this week, prompting an apology from the MLS franchise to its fans. The franchise, which returned to using Ticketmaster during the off-season after previously having SeatGeek handle its ticketing needs, apologized Tuesday afternoon after... Read more