Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
Ticketmaster sent a press release Wednesday announcing its new “SafeTix” system, which it touts as a “next generation access control platform” tied to its Presence software system. The encrypted tickets will provide event owners and venues a wealth of user data and the ability to market to ticket-holders directly... Read more
A ruling by the U.S. Supreme Court on a class-action lawsuit against Apple could mean trouble for Ticketmaster, according to analysis posted by several outlets. Associate Justice Brett Kavanaugh joined the four liberal-leaning justices in a 5-4 decision that the lawsuit – which claims Apple violates antitrust rules with... Read more
A California government official has proposed legislation that would ban Ticketmaster’s “secret scalper program,” TradeDesk, from selling tickets on the secondary market. According to the Toronto Star, Assembly Member Bill Quirk proposed the legislation following scathing reports last year exposing TradeDesk. During the annual Ticket Summit conference in Las Vegas, held... Read more
The popular streaming service Pandora has announced its new partnership with ticketing giant Ticketmaster, proving to be very similar to its integration with Eventbrite last year. “In our ongoing effort to provide a comprehensive and seamless artist marketing experience, Pandora has partnered with Ticketmaster to transform live event promotion,”... Read more
British Columbia Solicitor General Mike Farnworth has introduced legislation in the Canadian province intended to “bring more fairness and transparency” to purchasing tickets to live entertainment events in B.C., according to numerous outlets. The Ticket Sales Act, introduced Tuesday, would outlaw the use of automated “bot” software programs in... Read more
A federal judge in California ruled in favor of Ticketmaster’s request that a class action lawsuit brought in the state over the company’s relationship with ticket brokers be moved to arbitration, per the fine print in the terms and conditions fans must accept while buying on its system. The... Read more
A law firm in the UK has launched a $6.5 million lawsuit against Ticketmaster over the massive data breach that took place in the summer of 2018, according to multiple media outlets. The claim was launched in Liverpool on behalf of over 650 clients among the estimated 40,000 users... Read more
In a preview of how the ticketing world is attempting to ratchet down consumer freedom in resale overseas, fans holding tickets for BBC’s Radio 1 Big Weekend 2019 are being threatened with cancellation if they post tickets for sale anywhere besides Ticketmaster’s “Fan-to-Fan” resale website in the UK. “Only... Read more
Buying tickets can now be as easy as talking. Last week, Ticketmaster announced the development of Alexa skill, which allows users to buy tickets with voice commands. With Alexa skill, prospective eventgoers can search for nearby concerts, theatre shows, and sporting events by simply saying, “Alexa, ask Ticketmaster to... Read more
A California judge tentatively granted Ticketmaster’s request to arbitrate its ongoing “Scalpergate” class-action lawsuit, which alleges that it violated antitrust and consumer protection laws by helping scalpers re-sell tickets. It’s possible the suit could be resolved in confidential proceedings, leaving the public in the dark. The ticketing giant has... Read more