Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
In January, the US Senate Judiciary Committee held hearings on the ticket market, providing a bipartisan slamming of Ticketmaster and Live Nation for decreasing competition in the market by controlling venues, tickets and artists. The next month Senators Amy Klobuchar (Democrat) and Mike Lee (Republican) – Chair and Ranking Member of the Senate Judiciary Subcommittee... Read more
Fans looking to buy tickets last week to Drake’s upcoming tour were shocked by surged ticket prices, and at least some are turning to the legal system to hold Ticketmaster accountable. A Montreal-based law firm has filed a lawsuit on behalf of consumers, alleging that the ticketing giant “intentionally... Read more
According to Billboard, bad blood over the Taylor Swift Eras Tour has pitted industry giant AEG against fellow industry giant Live Nation Entertainment in the backroom battle over the future of ticketing legislation and regulation. AEG, based in Denver, is notably absent among the industry insiders who publicly support... Read more
Stevie Nicks’ concert tour kicked off on March 15, and the twenty upcoming dates on the tour still have plenty of tickets available. With ten days left before the upcoming concert at Paycom Center in Oklahoma City show on Thursday, March 30, huge numbers of tickets remain available, both... Read more
Consumers who purchased tickets during this week’s “verified fan” sale for The Cure shows in North America will see something entirely rare: Ticketmaster coughing up a refund. The Live Nation Entertainment-owned ticketing platform is refunding part of the fees that were drawing outrage this week when many fans pointed... Read more
Fans shopping for tickets to Drake’s It’s All A Blur Tour with 21 Savage this week were shocked by the ticket prices, taking to social media to complain during the first day of the multi-tiered sales process on Wednesday. Fans looking to purchase tickets through an exclusive release of... Read more
Ticketmaster was once again the villain on social media this week, as fans of The Cure vented their frustration over the ticket purchasing process for the band’s upcoming tour dates in North America. The Cure had actually gone along with most of Ticketmaster’s restrictive systems, saying they were hoping... Read more
If you’re hearing a lot about how “bots” and “ticket brokers” and “ticket resale” is the real problem in live entertainment and ticketing these days, there’s a good reason for that: Live Nation is paying an awful lot of money to get that message out, to both consumers, and... Read more
Antitrust lawyers working for the Department of Justice have been in contact with at least two companies in competition with Ticketmaster as part of the investigation into allegations of monopolistic behavior by that company and parent Live Nation Entertainment, according to reporting by Bloomberg. SeatGeek and Paciolan have both... Read more
A huge cadre of industry insiders have thrown their support behind Live Nation’s proposed “FAIR” ticketing act, which would dramatically change the ticketing landscape by effectively handing full control of tickets from the moment they are sold to the moment the event is over to event operators. The groups... Read more