Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”

The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.

In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.

In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.

Ticketmaster Avoids Hacking Prosecution by Paying $10 Million Fine
Ticketmaster has entered a plea agreement with federal prosecutors in New York in a case related to its employees illegally accessing a rival companies systems to obtain information it used to poach clients and help run it into insolvency. The deal includes a payment of $10 million in fines... Read more
Seattle Sounders FC Shifts Ticketing Back to Ticketmaster
Seattle Sounders FC announced late last week that it would be shifting ticketing providers to Ticketmaster, replacing SeatGeek after three years. Ticketmaster previously served as the primary and resale ticketing partner for the MLS franchise since its debut in 2009 through the 2017 season. “We are thrilled to return... Read more
Amy Howe Transitioning Out of COO Role at Ticketmaster
Ticketmaster Chief Operating Officer Amy Howe is in the process of transitioning out of the company, according to several reports. The COO will transition to a consultant role over the next year, and will depart the company after, according to Pollstar. “Amy began shifting her responsibilities earlier this Fall... Read more
AXS Head Says Tickets Shouldn’t be Tied to Consumer COVID Status
After watching Ticketmaster refute a report that it would be tying access to events to consumer personal health data following a blistering negative reaction, AXS boss Bryan Perez says his company isn’t planning to do so either. The company is searching for any way that it can improve fan... Read more
Ticketmaster Walks Back COVID Requirements After Fierce Backlash
A report on Ticketmaster’s purported plans to tie event access to personal health data set the company into damage control mode over the weekend. The Live Nation Entertainment-owned giant issued “clarifications” over the policy, which drew sharp criticism from some who viewed it as invasive and rife for potential... Read more
Ticketmaster Data Breach Leads to £1.25 Million Fine
A 2018 Ticketmaster data breach has resulted in a £1.25 million fine from the Information Commissioner’s Office (ICO). Personal and payment information was accessed in the breach, which may have involved as many as 9.4 million customers in Europe and more than a million in the UK. Ticketmaster says... Read more
Report: Ticketmaster Plans to Require COVID Data Access For Events
A report in Billboard this week indicates that Ticketmaster is taking steps towards requiring access to consumer medical information as a part of its “fan safety” plans for live events to return at scale. The plan, according to Dave Brooks, involves data sharing between Ticketmaster, third party health companies,... Read more
Live Nation Revenue Down 95 Percent in Q3 Earnings Report
Continued revenue struggles and cash burn continued for Live Nation over the third quarter of 2020, according to earnings figures released this week. The company showed revenue down by 95 percent compared to the same time period last year, which was expected amid the continued shutdown of much of... Read more
Ticketmaster Announces New North America Leadership Team
Ticketmaster announced a number of leadership appointments for its North America business this week. Marla Ostroff was promoted to Managing Director of Ticketmaster, North America, with Trevor Allin (EVP, Business and Commercial Operations) and Maura Gibson (EVP, Client Solutions and Strategy) also promoted to new roles. The moves come... Read more
Ticketmaster Rebrands Anti-Resale Tech For COVID Safety
Ticketmaster this week announced its SmartEvent suite of ticketing technology, essentially rebranding existing anti-resale products as useful for event operators looking to reopen with coronavirus safety measures in mind. Packaged together in SmartEvent are tools designed to allow for varying capacity rules, distancing needs, and data harvesting able to... Read more