Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
Taylor Swift’s concert at the Rose Bowl in Los Angeles, California revealed that it used facial recognition to seek out the popstar’s hundreds of stalkers. Usually, Swift’s concerts include an array of exciting elements; during her shows on the Reputation Tour, staff handed out light-up bracelets that coincided with... Read more
George Strait announced a show at Dickies Arena in Fort Worth in 2019, and when tickets went on sale on Friday, the gig was sold-out in half an hour. Fans reportedly waited in a queue that was thousands of people long, and when the 14,000-seat arena sold-out in under... Read more
Ticketmaster has officially launched its new in-house fan-to-fan Ticket Exchange marketplace in the UK. Ticket Exchange was announced back in August following Ticketmaster’s decision to close down resale websites Seatwave and GetMeIn! in the European market. While neither site operates anymore, Seatwave still acts as the official resale site... Read more
A class action lawsuit against Ticketmaster was revealed earlier this week after a customer accused the ticketing giant of intentional fraud and over-charging consumers. The lawsuit was filed by customer Allen Lee in the U.S. District Court for the Northern District of California, brought by barristers Steve Berman and... Read more
Buying a ticket to an event should be a seamless experience, but for disabled concertgoers, this is rarely the case. In Australia, wheelchair users struggle trying to buy tickets to a show and are often placed elsewhere from their companion. One advocate, Stephanie Travers, is trying to change the... Read more
The Spice Girls announced last week that they would reunite – without Victoria Beckham – for a UK tour in 2019, and once tickets went on sale, the tour broke Ticketmaster UK’s sale records. Emma Bunton, Melanie Chisholm, Melanie Brown, and Geri Horner made the announcement on November 5,... Read more
Ticketmaster sent out emails to lucky fans who received tickets in a ballot for the 2019 Cricket World Cup tournament, however, nearly 4,000 people were later informed the email was incorrect. In order to buy tickets to the World Cup, cricket fans need to wait in a ballot process;... Read more
Live Nation Entertainment has released its third quarter financial results, which is the company’s “best quarter yet.” The ticketing giant revealed that revenue is up 11 percent, totaling a staggering $3.8 billion this quarter. Operating income and adjusted operating income both increase by 16 percent, while sponsorship and advertising... Read more
Brian Masse, the New Democratic Party of Canada (NDP) Member of Parliament (MP), has requested that the government investigates Ticketmaster following news of its resale practices. Last month, the CBC and Toronto Star reported on the company’s pro-broker resale operations. CBC ran photos of hidden-camera footage showing a Ticketmaster... Read more
Following CBC News/Toronto Star‘s investigation of Ticketmaster’s professional reseller program, multiple artists’ managers are now seeking answers from Ticketmaster over its relationship with scalpers. CBC published leaked emails where notable band managers questioned Ticketmaster president Jared Smith, demanding to know why the ticketing giant is supporting scalpers. The first... Read more