Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
An unsecured database exposed an alleged scheme that involved scammers using event ticket vendors to rip fans off and stick the vendors with the loss, according to reporting from CNET. Groupon, Ticketmaster and TickPick were all targeted in the scheme, which CNET described as such: The fraudsters create accounts... Read more
With the NFL’s first regular season weekend in the books, stories are rolling in from around the country of frustrated fans and long lines as the league and its main primary ticketing provider – Ticketmaster – shake out the bugs of their new “safetix” mobile-entry (and only mobile) ticketing... Read more
Artists including Tom Morello, The Glitch Mob, Speedy Ortiz and Atmosphere are among those who are throwing their support behind a campaign asking that Ticketmaster ban facial recognition software at concerts and other live events. “I don’t want Big Brother at my shows targeting fans for harassment, deportation, or... Read more
U.S. Senators Amy Klobuchar (D-MN) and Richard Blumenthol (D-CT) are urging the Department of Justice to conduct an investigation into the live entertainment industry in a letter to Makan Delrahim, Assistant Attorney General for the Antitrust Division. Their request is based upon reports that Ticketmaster and its parent... Read more
Live Nation and Ticketmaster Australasia, both Live Nation Entertainment companies, has announced an exclusive multi-year partnership with Hertz to become the exclusive car rental brand partner across Australia and New Zealand. Ticketmaster and Live Nation fans in both countries will be provided with special Hertz offers. In addition, Hertz... Read more
Hundreds of fans missed part of the Bayern Munich and AC Milan game earlier this week due to issues with their tickets. Attendees took to social media to express their frustration, claiming that they waited in long will call lines, their tickets were scanned as invalid, or they were moved... Read more
Ticketmaster has added three new appointees to its marketing team this week, including a new Chief Marketing Officer. Kathryn Frederick, formerly the SVP of growth and insights at Ticketmaster, has been promoted to CMO to lead the marketing team. She will “further engage fans across all channels, from the... Read more
The ticketing firm Rival is working with Ticketmaster to help its first client – Kroenke Sports & Entertainment – transition as its contract with AXS closes this summer. This is familiar territory, since Rival’s founder Nathan Hubbard was the former CEO of Ticketmaster. Kroenke’s contract with AXS will end... Read more
Body-positive artist Lizzo, who is rising to fame due to her genre-crossing catalog, is making her first stop in Ireland later this year, but fans are frustrated after tickets sold-out almost instantly, only to see “platinum” tickets available moments later at more than triple the original price. Lizzo first... Read more