Pennsylvania Attorney General Josh Shapiro has filed a lawsuit against an event operator for allegedly failing to issue ticket refunds from a planned comic convention that was initially scheduled for April of 2020. The Great Philadelphia Comic Con was initially scheduled for the spring of 2020, postponed to the... Read more
While Paul McCartney will no longer be performing in Italy this year amid the coronavirus pandemic, he’s using his voice to speak out and ensure that ticketholders will receive refunds. Originally, McCartney was scheduled to perform in Naples and Lucca this week, however, last month, the gigs were called-off... Read more
Ultra Music Festival Hit With Class-Action Lawsuit Over Refund Policy
LegalMusicmusic festivals May 27, 2020
After refusing to refund ticketholders for its cancelled event, Miami’s Ultra Music Festival has been hit with a class-action lawsuit. The suit, which was filed on Tuesday at the U.S. District Court’s Southern District of Florida on behalf of all ticketholders, alleges that the music festival’s refund policy “damaged... Read more
In recent weeks, Ticketmaster has seen its refund process draw backlash from consumers and lawmakers alike. Now, one of the seller’s partner venues is speaking out against the “unacceptable” practice of withholding refunds from fans. Florida’s St. Augustine Amphitheatre is looking to refund fans that purchased tickets for the... Read more
Weeks after urging Ticketmaster to revise its refund policy in a scathing letter, U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) say that more action is needed. The pair issued another letter singling out the country’s largest ticket seller for its practices during a global pandemic in which... Read more
The Philadelphia 76ers are still awaiting answers regarding the paused NBA season, but their fans no longer have to wait for answers surrounding unused tickets. In an email sent to ticket holders, the Sixers shared their pandemic-induced ticket refund policy to address concerns. Fans who purchased tickets directly from... Read more
While the New Jersey Devils remain in limbo over the future of the suspended NHL season, their fans are no longer in the dark regarding ticket refunds. The team revealed in an email this week options for those with tickets for games impacted by the season’s abrupt halt, offering... Read more
The NFL is planning on playing a full schedule this fall with the hopes that fans can watch in games in stadiums, but should the current pandemic alter that plan, the league is prepared. Commissioner Roger Goodell has issued a memo across the league detailing guidelines for a ticket... Read more
When Ticketmaster quietly updated its refund policy last month, the ticketing giant received harsh backlash from fans. Now, the company has opted to allow refund requests, but fans are still not satisfied. Originally, fans were able to receive refunds “if your event is postponed, rescheduled, or cancelled,” however, early... Read more
After drawing backlash and even a lawsuit from angered fans, the MLB has allowed its 30 clubs to roll out their own ticket refund policies as the 2020 season remains in limbo. Most teams have taken the liberty to grant fans refunds, though some are operating under the terms... Read more
