Pearl Jam Fans Face Difficulties With Ticketmaster’s Verified Fan Sale Pearl Jam Fans Face Difficulties With Ticketmaster’s Verified Fan Sale
Pearl Jam fans are on the hunt for tickets as the massively-successful rock group heads out on tour this summer. Those a part of... Pearl Jam Fans Face Difficulties With Ticketmaster’s Verified Fan Sale

Pearl Jam fans are on the hunt for tickets as the massively-successful rock group heads out on tour this summer.

Those a part of the fanclub – dubbed 10 Club – had the chance to request tickets through January 15 and prioritize which shows they’d like to attend. Over the weekend, club members were supposed to receive a confirmation regarding their tickets, however, many were unaware that their 10 Club email needed to match their Ticketmaster email while registering. Some fans ended up with no tickets during the mess, causing the blame to be thrown back and forth between Ticketmaster and 10 Club, pointing to the software issues amid the high demand.

Fans had a second chance to purchase presale tickets through Ticketmaster’s Verified Fan program this morning. Prospective buyers had to register previously through the program to gain access to the presale, however, once fans were in the system, they faced numerous problems. Fans complained of error codes and problems with the site reloading with an inability to refresh the page.

Over the past year, Billie Eilish, Taylor Swift, and Harry Styles fans issued similar sentiments when they tried to purchase tickets through Ticketmaster’s Verified Fan presales, but were met with error codes, delays, and ultimate chaos.

Earlier this month, Pearl Jam announced an end to their feud with Ticketmaster and partnered with the ticketing giant to sell tickets to their Gigaton Tour through their encrypted SafeTix technology. By using the controversial technology, fans’ tickets will automatically refresh every few seconds to offer a unique barcode, meaning that tickets can not be screenshotted or printed and are nontransferable. The band noted that “no other tickets will be accepted for entry,” basically eliminating the secondary market. Those who are unable to make the show must purchase tickets via Ticketmaster’s Fan-To-Fan exchange, launching on February 23.

Fans who missed out on the Verified Fan presale have one more chance to score seats when tickets head on sale tomorrow morning for the general public.