FC Cincinnati Reveals Club Seating Prices In New Stadium
FC Cincinnati’s West End Stadium, which is currently under construction, shared its four premium club spaces this week. Fans will have options to choose between 4,500 premium seats a part of the First Financial Club, the Cincinnatus Club, the Pitch View Club, and the Tunnel Club. Each club provides... Read more
Wakeman: Is The Business of Sports, Entertainment and Tickets Asking The Right Questions?
By: Dave Wakeman The Bundesliga looks like they will be the first professional football league in Europe to return in the next few days. In Australia, the NRL and AFL are all moving towards resuming their schedules without fans. And, in the States, a tweet lit up Twitter with... Read more
Seatgeek Sued Over Covid-19 Refund Policy Change
The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. The consumer, William Trader,... Read more
Live Nation Reveals Ticket Refund Plan For Postponed, Cancelled Shows
Following harsh backlash from fans, Live Nation updated its ticket-refund policies for cancelled or postponed events amid the coronavirus pandemic. Originally, the company – along with its subsidiary Ticketmaster – said it would only refund ticketholders for events that were cancelled or rescheduled, not postponed, within a 30-day window.... Read more
Vivid Seats Draws Complaints Over Long Refund Delays
Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. The Houston Livestock Show and Rodeo shut down its month-long event on March 11 ahead of the Kane Brown concert due to threats of coronavirus spreading in... Read more
Queue-it Surpasses 10 Billion Visitors Ahead Of 10-Year Anniversary
Queue-it, the virtual waiting room company, announced this week that it had surpassed 10 billion visitors through its platform. The company, which was founded in 2010, was about to celebrate its 10-year anniversary. Back in 2016, Queue-it celebrated its one billionth visitor, followed by two billion in 2017 and... Read more
TicketNetwork Cuts Costs To Save Employees Amid Pandemic
The COVID-19 pandemic is battering the live events and ticketing industries, forcing many companies to issue furloughs and layoffs while weathering the storm. TicketNetwork is putting off those difficult decisions by implementing cost-cutting initiatives in an effort to retain staff. TicketNetwork founder and CEO Don Vaccaro informed the more... Read more
EU Governments Move to Allowing Ticket Vouchers Over Refunds
Governments in three European Union countries are considering measures that would allow event organizers to offer vouchers, rather than refunds, to compensate consumers for cancelled events in light of the Covid-19 pandemic and its impact on the event ecosystem. IQ Magazine reports that governments in Italy, Germany and Poland... Read more
CTS EVENTIM: Forecast For 2020 Financial Year Withdrawn Due to Corona Crisis
Due to the current uncertainties surrounding the further development of the Corona crisis and its impacts, the Management Board takes the view that it is currently not possible to issue a sufficiently reliable and specific new forecast for the 2020 financial year. In the 2019 Annual Report published in... Read more
StubHub Issues Response To Voucher Policy Frustration
Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible to receive a voucher, rather than a refund. Following backlash from customers, the ticketing company responded in a statement this week. On Friday, news broke... Read more